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- Tasks: Join our team as a Sales Agent, helping customers with insurance queries and building lasting relationships.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy 31-35 days annual leave, enhanced maternity/paternity pay, and access to mental health support.
- Why this job: Be part of a supportive culture that values diversity and offers career growth opportunities.
- Qualifications: We seek clear communicators with strong organisational skills and a knack for building relationships.
- Other info: This role requires at least one year remaining on your visa; no sponsorship available.
The predicted salary is between 25877 - 27515 £ per year.
Salary: £25,877 - £27,515 Plus up to £2000 per annum performance bonus
At Acorn Insurance we offer a clear salary progression track from day one:
- A starting salary of £25,877 per annum with £1000 KPI bonus
- After 6 months upon successfully passing probation, you will receive an uplift of £565 taking your salary to £26,442 per annum and an increase in KPI bonus to £1500
- After 12 months service you will be eligible for a £2000 KPI related bonus and salary of £27,515
Working Hours: 37.5 Hours per week, Monday to Friday 09:00am – 17:30pm
About the Role:
The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company.
Through full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
What you will be doing:
- Quoting and closing new business enquiries
- Building and maintaining long-standing client relationships
- Amending customer policies, payments and schedules
- Retaining existing clients at renewal
- Supporting customers with existing policy amendments
- Working towards individual and team targets
- Handling sensitive information and following data protection principles
- Adhering to strict FCA guidelines
- Providing a professional service and promoting our brand in a positive manner
What we’re looking for:
- Clear and effective communication skills
- Ability to assist with clients of all ages and backgrounds
- Excellent organisational skills and ability to prioritise work
- Ability to develop relationships from scratch
- Excellent telephone manner
About Acorn Insurance:
With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Enhanced paternity pay and 16 weeks full maternity pay.
- Colleague Assistance programme offers a suite of wellbeing services such as:
- 6 Free Counselling sessions per year
- Unlimited access to a telephone councillor 24/7
- Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
- Network of internal qualified mental health first aiders are available to provide support to colleagues.
Reward, Recognition and Culture:
- Long Service Award paid on 5,10- and 15-years’ service
- A reward and recognition hub to celebrate and reward colleagues and peers.
- Consistent and engaging company events including company awards, competitions and charity fundraisers.
- Budgets for department leaders to use for social and engagement events.
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.
At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Sales Agent employer: Acorn Group
Contact Detail:
Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motor insurance, as this will help you understand the products you'll be selling. Research Acorn Insurance's values and customer service approach to align your responses during the interview.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you build confidence in handling customer queries and improve your ability to build rapport with potential clients.
✨Tip Number 3
Prepare examples of how you've successfully met targets or built relationships in previous roles. Being able to share specific instances will demonstrate your capability and fit for the target-driven environment at Acorn Insurance.
✨Tip Number 4
Show enthusiasm for teamwork and a positive work culture during your interactions. Acorn Insurance values a friendly atmosphere, so expressing your willingness to contribute to a supportive team dynamic can set you apart from other candidates.
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description, such as 'building rapport' and 'target-driven', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to connect with customers. Mention specific examples of how you've successfully built relationships or met targets in previous roles.
Highlight Communication Skills: Since clear communication is crucial for this role, provide examples in your application that illustrate your effective communication skills. This could include experiences where you resolved customer issues or collaborated with a team.
Show Enthusiasm for the Company: Research Acorn Insurance and mention why you want to work there specifically. Highlight their commitment to training and inclusivity, and express how these values align with your career goals.
How to prepare for a job interview at Acorn Group
✨Know Your Product
Before the interview, make sure you understand Acorn Insurance's offerings and how they stand out in the market. Familiarise yourself with common insurance terms and concepts, as this will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Agent, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, focus on your ability to listen actively and respond appropriately, as this will reflect your capability to build rapport with clients.
✨Demonstrate Team Spirit
Acorn Insurance values teamwork and positivity. Be prepared to share examples of how you've successfully worked in a team environment. Highlight any experiences where you contributed to team goals or supported colleagues, as this aligns with the company culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've handled difficult customers or resolved conflicts, and be ready to explain your thought process and the outcomes.
