At a Glance
- Tasks: Lead maintenance operations, ensuring top-notch service and safety standards.
- Company: Bespoke Hotels is the UK's largest independent hotel group, managing over 9,500 rooms.
- Benefits: Enjoy competitive salaries, personal development opportunities, and discounted stays for family and friends.
- Why this job: Join a vibrant team that values creativity, inclusivity, and career growth in hospitality.
- Qualifications: 1-2 years of relevant experience and a passion for delivering excellent guest service.
- Other info: Be part of a diverse culture that celebrates teamwork and environmental responsibility.
The predicted salary is between 28800 - 42000 £ per year.
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements
- The ideal person will have strong experience, ideally at least 1-2 years in a similar position and will have the ability to deliver great service to our guests.
- We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties Will Include
- Ensure both internal and external maintenance work is carried out in line with the required standards.
- Delivering KPI improvements in line with agreed standard operating procedures, always working to reduce environmental impact.
- Schedule the team in line with planned and routine activities to deliver optimal levels of productivity.
- Maintain effective planning and checking of daily, weekly and monthly periodic activity.
- You will be required to take the lead on health and safety matters along with being responsible for managing security arrangements throughout the hotel.
Bespoke Hotels
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Maintenance Manager employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with Bespoke Hotels' values and culture. Understanding their focus on engagement, individual development, and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in maintenance management by preparing specific examples of how you've improved service delivery or reduced environmental impact in previous roles. This will demonstrate your capability to meet their expectations.
✨Tip Number 3
Network with current or former employees of Bespoke Hotels if possible. They can provide valuable insights into the company culture and what they look for in a Maintenance Manager, giving you an edge in your application.
✨Tip Number 4
Prepare to discuss health and safety protocols in detail. Since this role involves leading on health and safety matters, showcasing your knowledge and experience in this area will be crucial during the interview process.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Maintenance Manager position at Bespoke Hotels. Tailor your application to highlight relevant experience and skills that align with their needs.
Craft a Strong CV: Your CV should clearly outline your experience in maintenance management, particularly in hospitality settings. Emphasise any achievements related to service delivery, team management, and health and safety compliance.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering excellent service. Mention specific examples of how you've contributed to team success and improved operational efficiency in previous roles.
Highlight Your Soft Skills: Bespoke Hotels values a motivated and engaged team. Make sure to showcase your interpersonal skills, reliability, and willingness to learn. These traits are essential for fitting into their company culture.
How to prepare for a job interview at Bespoke Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what motivates you in this field and how you can contribute to creating a positive experience for guests.
✨Demonstrate Your Technical Knowledge
As a Maintenance Manager, you'll need to showcase your understanding of maintenance processes and health and safety regulations. Be prepared to discuss your previous experiences and how you've successfully managed maintenance tasks in past roles.
✨Highlight Your Team Management Skills
Bespoke Hotels values teamwork and collaboration. Discuss your experience in leading teams, scheduling work, and ensuring productivity. Provide examples of how you've motivated your team to achieve their goals.
✨Prepare Questions About Company Culture
Research Bespoke Hotels' culture and values, particularly their focus on engagement and individual development. Prepare thoughtful questions that show your interest in their approach to employee satisfaction and how you can fit into their team.