Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As an Installation Technician, you'll install and repair ergonomic products for clients.
- Company: Posturite Ltd is the UK's leading provider of ergonomic solutions, enhancing health and productivity.
- Benefits: Enjoy a full-time role with opportunities for travel and hands-on experience in a dynamic environment.
- Why this job: Join a passionate team making a real impact on workplace wellness and customer satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: A clean driving licence is essential, and you'll be mentored throughout your journey.
The predicted salary is between 24000 - 36000 £ per year.
The role of Installation Technician is to support clients and our field-based employees with product installations, repairs, audits, training and other technical duties. The role requires significant traveling to customer homes and office buildings to build equipment or troubleshoot or fix existing problems with existing products.
A successful Installation Technician should have sound mechanical and product knowledge (which we will teach you) and be able to work in small office spaces and drive in a van for extended periods of time. They must have exceptional communication skills, a passion for customer service and quick problem solving skills.
Key Responsibilities- Ensure the safe delivery and assembly of products
- Carry out onsite product repairs specifically within seating and electric desking
- To ensure that all installations and repairs are carried out to Posturite standards and customers satisfaction
- Oversee the installation of bulk seating orders
- Conduct Posturite seating audits for specific companies
- Communicate regularly with the Office, Field and Management teams, building excellent internal relationships
- Develop and maintain excellent relationships with key suppliers including RH and HAG
- Ensure diary is managed effectively at all times, keeping it up to date at all times
- Frequently check and respond to all mediums of communication including voicemail, email and calendar entries, making prompt changes to meet client needs at short notice.
- Accurately complete all relevant paperwork and forms, within the agreed timescales
- Keep company vehicle clean and tidy
- Support the Marketing Team with the delivery and collection of exhibition equipment
- Provide timed deliveries for specific clients during out of office hours where required
- Mentor new members of staff in line with the company induction program
- Deliver training to field staff and clients as and when required
- Identify and pass on sales opportunities to the appropriate member of field staff
- Proven product or equipment Installation Experience
- Proven Driving Experience
- Excellent customer service skills
- Strong interpersonal skills to build and maintain relationships
- Ability to be flexible and adaptable to change of planned activities at short notice
- Ability to crouch, kneel and work in confined areas for extended periods
- Ability to lift heavy objects
- Organisation & time management skills
- Ability to solve problems and work well under pressure without supervision
- Ability to use own initiative
- Understand and logically follow diagrams and manuals
- Sound knowledge of appropriate lifting techniques
- Basic IT skills
- Possess a clean driving licence and enjoy driving
Posturite is the UK's leading provider of ergonomic solutions. We have been providing specialist DSE assessments, services and solutions for more than 30 years. Posturite help thousands of people and clients improve the health, happiness and productivity through a range of solutions including DSE assessments, ergonomic product provision, furniture, and a range of Enablement assessments and training to assist individuals.
Installation Technician employer: Posturite Ltd
Contact Detail:
Posturite Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Technician
✨Tip Number 1
Familiarise yourself with Posturite's products and services. Understanding their ergonomic solutions and how they benefit clients will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in installation or technical roles, especially if it involves customer interaction. Be ready to share specific examples of how you've solved problems or improved customer satisfaction in past positions.
✨Tip Number 3
Prepare to discuss your driving experience and ability to manage a flexible schedule. Since the role involves significant travel, showcasing your reliability and organisational skills will be crucial.
✨Tip Number 4
Network with current or former employees of Posturite if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Installation Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product installation, customer service, and any mechanical skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and problem-solving. Mention specific examples of how you've successfully handled similar tasks in the past, especially in challenging situations.
Showcase Communication Skills: Since the role requires excellent communication, provide examples in your application of how you've effectively communicated with clients or team members in previous roles. This could include resolving issues or training others.
Highlight Flexibility and Adaptability: Emphasise your ability to adapt to changing circumstances, as the job involves travelling and responding to client needs at short notice. Share experiences where you've successfully managed unexpected changes.
How to prepare for a job interview at Posturite Ltd
✨Show Your Mechanical Knowledge
Make sure to highlight any relevant mechanical or product knowledge you have during the interview. Even if you haven't worked in a similar role before, demonstrating your understanding of installation processes and equipment can set you apart.
✨Emphasise Customer Service Skills
Since this role involves significant interaction with clients, be prepared to discuss your customer service experience. Share specific examples of how you've handled customer queries or resolved issues in the past.
✨Demonstrate Flexibility and Adaptability
The job requires adapting to changing schedules and client needs. Be ready to provide examples of times when you've successfully adjusted your plans on short notice, showcasing your ability to remain calm under pressure.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific installation or repair scenarios. Brush up on basic troubleshooting techniques and be ready to explain your thought process in solving potential problems.
