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For Companies At a Glance
- Tasks: Lead CRM optimisation and enhance sales team productivity.
- Company: Join a leading tech company revolutionising automation applications.
- Benefits: Enjoy a competitive salary and work with a passionate global team.
- Why this job: Make a real impact on business systems and drive innovation.
- Qualifications: Degree in Business Administration or related field; CRM experience required.
- Other info: Must be eligible to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
An established technology company at the forefront of automation applications is looking for a Sales Operations & CRM System Lead to join their Sales HQ. As the new CRM and Sales Operations expert, you'll play a pivotal role in optimizing the sales infrastructure, ensuring data accuracy, and driving the usability and effectiveness of the CRM system company-wide. You will play a key part in enhancing the productivity and efficiency of the sales teams.
Key Responsibilities:
- Lead the ongoing development, maintenance, and optimization of the CRM platform across departments.
- Ensure CRM data integrity, accurate coding, and streamlined usability to support business operations.
- Collaborate with sales, marketing, and customer success teams to align CRM capabilities with business goals.
- Monitor, analyze, and report on sales performance metrics to guide strategic decision-making.
- Identify opportunities for process improvement and implement best practices in sales operations.
What you should bring:
- A degree or HNC/D in Business Administration or a related field (essential).
- Proven experience in sales operations, sales data analysis, or a similar analytical/commercial function.
- Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics, etc.) and tools used in sales performance analysis.
- Meticulous attention to data detail with an eye for process efficiency and user adoption.
- Excellent communication skills with the ability to liaise effectively across departments and technical teams.
- Strong communication and presentation skills.
Why Join?
- Be part of an innovative company shaping the future of automation technology.
- Collaborate with a skilled, supportive, and passionate global team.
- Opportunity to influence and evolve core business systems.
Applicants must be fully eligible to work in the UK.
Sales Operations & CRM System Lead employer: Technical Futures Ltd
Contact Detail:
Technical Futures Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations & CRM System Lead
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, such as Salesforce or HubSpot. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in sales operations and CRM roles. Attend industry events or webinars to connect with people who work in similar positions, as they might provide insights or even referrals for the role at our company.
✨Tip Number 3
Prepare to discuss your previous experiences with data analysis and process improvement during the interview. Be ready to share specific examples of how you've optimised sales processes or improved CRM usability in past roles.
✨Tip Number 4
Research our company’s current sales operations and CRM practices. Understanding our existing systems and challenges will allow you to propose tailored solutions during your interview, demonstrating your proactive approach and genuine interest in the role.
We think you need these skills to ace Sales Operations & CRM System Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and CRM systems. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's goals and how your skills can contribute to optimising their CRM system. Mention specific examples of past achievements in similar roles.
Highlight Technical Skills: Emphasise your proficiency with CRM tools like Salesforce or HubSpot. Provide examples of how you've used these systems to improve sales performance or data integrity in previous positions.
Showcase Communication Skills: Since the role requires collaboration across departments, include examples of how you've effectively communicated and worked with different teams in the past. This will demonstrate your ability to liaise effectively as required.
How to prepare for a job interview at Technical Futures Ltd
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems like Salesforce or HubSpot. Be prepared to discuss specific projects where you optimised CRM functionalities or improved data integrity.
✨Demonstrate Analytical Skills
Since the role involves sales data analysis, come ready with examples of how you've used data to drive decisions. Discuss any metrics you've monitored and how they influenced strategic outcomes.
✨Emphasise Collaboration
This position requires working closely with various teams. Share experiences where you successfully collaborated with sales, marketing, or customer success teams to achieve common goals.
✨Prepare for Process Improvement Discussions
Be ready to talk about past experiences where you identified inefficiencies in sales operations. Discuss the best practices you implemented and the positive impact they had on productivity.
