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- Tasks: Support clients with IT issues and projects, both onsite and remotely.
- Company: Join a dynamic Managed Service Provider focused on employee growth and support.
- Benefits: Enjoy hybrid work, travel cost coverage, and a friendly team environment.
- Why this job: Perfect for quick learners passionate about IT in a supportive culture.
- Qualifications: Experience with Active Directory, Office 365, networking, and clear communication skills required.
- Other info: Opportunity to work across the UK and develop your IT skills.
The predicted salary is between 40000 - 46000 £ per year.
Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered.
Working hours: 8:30am to 5:00pm or 9 - 5:30.
Salary: £40k - £46k.
We are working with a Managed Service Provider who are looking for an IT Support Specialist to support their clients with a mixture of BAU and project work. The successful IT Support Specialist will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset. In addition to this, the IT Support Specialist will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn.
The IT Support Specialist will be providing support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days they will be required to support their other clients across the UK.
Essential skills - IT Support Specialist:
- Active Directory / Entra ID
- Office 365
- Networking
- Intune
- MacOS
- Clear communication skills
Desirable skills - IT Support Specialist:
- Storage Cabling
- Mimecast AV
- RingCentral
IT Support Specialist - Coventry Hybrid - up to £46k employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist - Coventry Hybrid - up to £46k
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Office 365, and Intune. Having hands-on experience or relevant certifications in these areas can significantly boost your confidence during interviews.
✨Tip Number 2
Research the Managed Service Provider's clients and their industries. Understanding their business needs will help you tailor your responses in interviews and demonstrate how your skills can directly benefit their operations.
✨Tip Number 3
Prepare to discuss your problem-solving approach and provide examples of past experiences where you've successfully resolved IT issues. This will showcase your ability to handle both BAU and project work effectively.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace IT Support Specialist - Coventry Hybrid - up to £46k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your expertise in Active Directory, Office 365, and networking, as these are essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention specific examples of how you've supported clients in the past and how you can contribute to the Managed Service Provider's team.
Highlight Soft Skills: In your application, emphasise your clear communication skills and ability to work in a team. These traits are crucial for the supportive environment described in the job listing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Skills
Make sure to highlight your experience with Active Directory, Office 365, and networking during the interview. Be prepared to discuss specific scenarios where you've successfully resolved IT issues using these skills.
✨Demonstrate Clear Communication
Since clear communication is essential for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical client, so think of examples beforehand.
✨Express Your Passion for IT
The company is looking for someone who is passionate about IT and eager to learn. Share your journey in the IT field, any relevant projects you've worked on, and what excites you about technology.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you had to troubleshoot an issue or manage a project, and be ready to explain your thought process.
