At a Glance
- Tasks: Ensure product quality and safety in a dynamic food environment.
- Company: Join Harrods, a luxury department store known for top designers and exceptional shopping experiences.
- Benefits: Enjoy flexible working, 22 days' holiday, birthday off, and up to 33% in-store discount.
- Why this job: Be part of a passionate team making a difference in food safety and quality.
- Qualifications: Food Hygiene Level 2 preferred; strong communication and multitasking skills required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Our Food and Safety team are now looking for a new Quality Assurance Technician to join their experienced team on a full time basis in our Harrods Knightsbridge offices. You will be working 37.5 hours per week, Monday to Saturday (1 in 3 Saturdays) with shift patterns between 6am-7pm.
As a Quality Assurance Technician, you will play a crucial role in ensuring the quality and safety of fresh products delivered to our Knightsbridge receiving bank. Reporting to the Food Safety Manager, you will monitor and manage the quality of products from reception to end user, ensuring compliance with food safety standards and quality management protocols.
Your key responsibilities will include:
- Ensure Product Quality: Verify deliveries meet quality standards, manage rejections, and liaise with suppliers and internal teams.
- Monitor Temperature & Hygiene: Check delivery temperatures, maintain hygiene in storage areas, and conduct environmental swabs.
- Oversee Inspections & Documentation: Perform delivery checks, inspect products, and complete all required paperwork accurately.
- Manage Storage & Inventory: Store products correctly, maintain stock rotation, and perform regular shelf-life checks.
- Support Operations: Assist with return-to-vendor processes, record quality issues, and support teams through regular floor walks.
You will be able to demonstrate strong time-management skills and the ability to multitask, efficiently handling multiple responsibilities while maintaining meticulous attention to detail in paperwork and stock management. Your flexibility and readiness to adapt to changing priorities ensure you can respond effectively to dynamic situations. With a strong commitment to company values and work ethics, you will uphold high standards and perform your duties with minimal supervision, showcasing your independence and reliability.
You will also have:
- Food Hygiene Level 2 Training: Essential for ensuring food safety standards [preferred, but not essential]
- PC Literacy: Proficiency in Word and Excel.
- Customer Service: Strong focus on excellent service to both internal and external parties.
- Interpersonal Skills: Excellent communication and interpersonal abilities.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
Quality Assurance Technician employer: Harrods Limited
Contact Detail:
Harrods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Technician
✨Tip Number 1
Familiarise yourself with food safety standards and quality management protocols. Understanding these regulations will not only help you in the role but also show your commitment to maintaining high standards during your interview.
✨Tip Number 2
Highlight your time-management skills and ability to multitask. Prepare examples from your past experiences where you successfully managed multiple responsibilities, as this is crucial for the Quality Assurance Technician role.
✨Tip Number 3
Demonstrate your interpersonal skills by preparing to discuss how you've effectively communicated with suppliers or team members in previous roles. This will showcase your ability to work collaboratively within the Food and Safety team.
✨Tip Number 4
Research Harrods' values and culture. Being able to articulate how your personal values align with those of Harrods will make a strong impression and demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Quality Assurance Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Quality Assurance Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in quality assurance, food safety, or related fields. Mention specific examples where you ensured product quality or compliance with safety standards.
Showcase Your Skills: Make sure to include your time-management skills, attention to detail, and ability to multitask in your application. Provide examples of how you've successfully managed multiple responsibilities in past roles.
Express Your Interest: In your cover letter, convey your genuine interest in working for Harrods and your alignment with their values. Mention why you want to be part of their Food and Safety team and how you can contribute to their mission.
How to prepare for a job interview at Harrods Limited
✨Know Your Food Safety Standards
Familiarise yourself with food safety regulations and quality management protocols relevant to the role. Be prepared to discuss how you would ensure compliance and what steps you would take to maintain high standards.
✨Demonstrate Attention to Detail
As a Quality Assurance Technician, attention to detail is crucial. Bring examples of how you've successfully managed paperwork and stock in previous roles, highlighting your meticulous nature.
✨Showcase Your Interpersonal Skills
Since the role involves liaising with suppliers and internal teams, be ready to demonstrate your communication skills. Share experiences where you effectively resolved issues or improved collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in dynamic situations. Think of scenarios where you had to adapt quickly and how you handled them, especially in relation to product quality and safety.