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- Tasks: Join our pharmacy team to dispense medications and provide top-notch customer service.
- Company: Lindsay & Gilmour is a respected Scottish pharmacy group with a rich heritage since 1826.
- Benefits: Enjoy flexible hours, staff discounts, a pension scheme, and wellness support.
- Why this job: Kickstart your career in healthcare while making a real difference in patients' lives.
- Qualifications: Customer service experience and willingness to complete an NVQ Level 2 in Pharmacy Services required.
- Other info: Work 20 hours a week with excellent training and development opportunities.
About Lindsay & Gilmour
Lindsay & Gilmour is one of Scotland's longest-established and most respected pharmacy groups. Founded in 1826, the company has a rich heritage of providing quality pharmaceutical services and healthcare solutions to the communities it serves. With a network of pharmacies located throughout Scotland, Lindsay & Gilmour is committed to delivering exceptional customer service and professional healthcare advice.
About the role
At Lindsay & Gilmour, we are dedicated to providing exceptional healthcare services to our community. Our team works collaboratively with each other and with other healthcare providers, to ensure the highest standards of patient care. You will be a key part of the pharmacy team, working across the healthcare area and dispensary, to meet patients’ needs. Your focus each day will be to deliver a great service to our patients, through holding conversations tailored to the individual needs of each patient and delivering on the operational requirements of the position.
Job Description
- Accurately dispensing prescription medications to patients.
- Providing exceptional customer service and addressing patient queries.
- Maintaining detailed and accurate patient records.
- Delivering exceptional standards through operational compliance to ensure efficiency and maximise profitability.
- Managing stock, including ordering, date checking, and organizing medications.
- Ensuring compliance with all legal and professional requirements.
- Collaborating with healthcare professionals to optimize patient care and promote our services.
What you’ll need to have.
- Experience of working with customers and be willing to complete an NVQ Level 2 equivalent in Pharmacy Services.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using different IT systems.
Our commitment to Diversity and Inclusion
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Our Benefits
- Working Pattern - Wednesday 9am-6pm with 1 hour unpaid lunch, Thursday 2pm-6pm and Friday 9am-6pm with 1 hour unpaid lunch, 20 hours per week
- Holidays
- Pension scheme
- Staff discount
- Discretionary annual bonus scheme
- Employee benefits scheme including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only).
- Access to employee assistance programme for independent and confidential advice, 24 hours a day, 7 days per week.
- Excellent training and development opportunities, helping our employees work towards nationally recognised qualifications with professional support and relevant training.
*Our benefits are subject to change and eligibility.
Part Time Trainee Dispenser Bannockburn employer: The Rowan Organisation
Contact Detail:
The Rowan Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Trainee Dispenser Bannockburn
✨Tip Number 1
Familiarise yourself with Lindsay & Gilmour's history and values. Understanding their commitment to exceptional customer service and community healthcare will help you align your responses during interviews, showcasing your enthusiasm for their mission.
✨Tip Number 2
Brush up on your knowledge of pharmacy services and the role of a dispenser. Being able to discuss relevant topics, such as medication management and patient care, will demonstrate your readiness for the position and your commitment to professional development.
✨Tip Number 3
Prepare to highlight your customer service experience. Think of specific examples where you've successfully addressed customer queries or provided tailored service, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and questions during the application process.
We think you need these skills to ace Part Time Trainee Dispenser Bannockburn
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Part Time Trainee Dispenser position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or roles that required attention to detail. Mention specific examples that demonstrate your ability to work in a fast-paced environment and your communication skills.
Showcase Your Commitment to Learning: Since the role requires completing an NVQ Level 2 equivalent in Pharmacy Services, express your enthusiasm for professional development. Mention any relevant training or courses you have completed or are willing to undertake.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Rowan Organisation
✨Research the Company
Before your interview, take some time to learn about Lindsay & Gilmour's history, values, and services. Understanding their commitment to exceptional customer service and healthcare will help you align your answers with their mission.
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to discuss your previous experiences in customer-facing roles. Highlight specific examples where you successfully addressed customer queries or resolved issues.
✨Demonstrate Attention to Detail
As a trainee dispenser, accuracy is crucial. Be ready to explain how you ensure precision in your work, whether it's through double-checking your tasks or maintaining organised records. This will show that you understand the importance of detail in pharmacy services.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the training opportunities available, the team dynamics, or how they measure success in the position. This can also help you determine if the company is the right fit for you.
