At a Glance
- Tasks: Ensure high standards in repairs, damp and mould compliance across various locations.
- Company: Join Caledonia Housing Association, a top UK social housing provider with a strong community focus.
- Benefits: Enjoy 36 days annual leave, flexible working, and a sector-leading pension scheme.
- Why this job: Make a real impact in a supportive, award-winning workplace dedicated to social purpose.
- Qualifications: Experience in social housing or maintenance, with knowledge of damp and mould issues preferred.
- Other info: Hybrid role with travel required; full UK driving licence essential.
The predicted salary is between 31700 - 40000 £ per year.
Caledonia Housing Association is one of Scotland's leading social housing providers, committed to providing high quality affordable housing and transforming customer services. We provide services to approximately 5,300 homes and over 2,300 private owners across 8 local authority areas.
About The Role
Reporting to the Maintenance Team Leader, you will ensure compliance with internal damp and mould procedures and that repairs are carried out to a consistently high standard. The remit includes monitoring and controlling the day-to-day delivery of reactive maintenance across Caledonia's stock portfolio while ensuring resident safety regarding damp and mould.
The post holder will support the Customers Services Team with complex repairs and voids and provide advice and guidance to colleagues when required. An important part of the role involves liaising closely with key stakeholders to drive contractor performance and deliver high levels of customer satisfaction. The role will mainly be performed in the Dundee, Angus & Fife; Perthshire and West Dunbartonshire areas, with occasional travel across other areas of operation. A full UK driving licence and access to own vehicle is essential.
What You Will Bring
- Experience of working within social housing or repairs and maintenance, delivering repairs and maintenance works from inception to completion
- Technical knowledge of assessing and resolving issues related to damp and mould in buildings
- Knowledge of property related legislation, SHQS, and EESSH standards
- Experience of instructing and managing external contractors and suppliers
- Evidence of and commitment to the delivery of a high-quality customer service
- Experience of dealing with challenging situations
- Able to organise and plan workload to meet targets and deadlines with minimal supervision
- Able to manage a complex and varied workload to complete tasks on time and within budget
- Professional qualification in Building Maintenance/Asset Management or similar - SCQF Level 7 or above, is not essential but would be beneficial
The Maintenance Inspector - Repairs, Damp & Mould is a Hybrid Role, meaning you will work flexibly from various sites, including home, Caledonia Group Offices, or on a mobile basis near customers or assets. Travel throughout our areas of operation will be required for this role.
As a Caledonia Housing Group employee, you will enjoy a fantastic range of benefits including:
- 36 days annual leave (increasing with service)
- Sector leading pension scheme, matched up to 12% by us
- FREE membership of a healthcare cash plan, including cover for dependents
- Paid Volunteering Day
- Car allowance
- Employee Counselling Service
- Enhanced benefits for maternity, paternity and adoption leave
- Professional development opportunities
Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.
If you are interested in this opportunity, please click on the 'Apply' link or visit the 'Join Us' section of our website.
Maintenance Inspectors - Repairs, Damp & Mould (x3) employer: Scottish Housing News
Contact Detail:
Scottish Housing News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Inspectors - Repairs, Damp & Mould (x3)
✨Tip Number 1
Familiarise yourself with the specific damp and mould procedures that Caledonia Housing Association follows. Understanding their internal processes will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with current or former employees of Caledonia Housing Association. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience with managing external contractors and suppliers. Be ready to share specific examples of how you've ensured compliance and quality in previous roles, as this is crucial for the Maintenance Inspector position.
✨Tip Number 4
Research property-related legislation, such as SHQS and EESSH standards. Being knowledgeable about these regulations will show your expertise and readiness to tackle the responsibilities of the role effectively.
We think you need these skills to ace Maintenance Inspectors - Repairs, Damp & Mould (x3)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Maintenance Inspector position. Tailor your application to highlight relevant experience in social housing, repairs, and maintenance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with damp and mould issues, property legislation, and managing contractors. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Customer Service Skills: Caledonia Housing Association values high-quality customer service. Include examples of how you've successfully dealt with challenging situations and ensured customer satisfaction in your previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scottish Housing News
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Maintenance Inspector. Familiarise yourself with terms like damp and mould procedures, reactive maintenance, and customer service expectations.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in social housing or repairs and maintenance. Highlight specific examples where you've successfully managed repairs from start to finish, especially related to damp and mould issues.
✨Demonstrate Technical Knowledge
Brush up on property-related legislation and standards such as SHQS and EESSH. Be ready to explain how you would assess and resolve damp and mould issues, showcasing your technical expertise.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, contractor management processes, or how Caledonia Housing Association measures customer satisfaction.