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- Tasks: Engage customers and introduce them to the exciting worlds of Warhammer.
- Company: Join Games Workshop, a global leader in the Warhammer hobby with over 550 stores worldwide.
- Benefits: Enjoy competitive pay, a pension scheme, training, staff discounts, and a fun work environment.
- Why this job: Be part of a vibrant community and help keep the Warhammer hobby alive locally.
- Qualifications: We're looking for cheerful, customer-focused individuals who can create memorable experiences.
- Other info: Apply by sending a letter or video explaining your passion for this role.
With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer. Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.
If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you. As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.
We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.
In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts. On top of that, you’ll get to work in a fun environment with an engaging customer base.
Closing date: Applications close on Sunday 6th July 2025. To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up-to-date CV to support your application. When you’re ready, please click apply, below.
If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at warhammer.stores.recruitment@gwplc.com.
To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.
Warhammer Store Assistant: Basingstoke, Part Time (20 hours) employer: Games Workshop Group PLC
Contact Detail:
Games Workshop Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warhammer Store Assistant: Basingstoke, Part Time (20 hours)
✨Tip Number 1
Familiarise yourself with the Warhammer universe. Understanding the lore, miniatures, and gameplay will not only help you connect with customers but also demonstrate your passion for the hobby during your interactions.
✨Tip Number 2
Engage with the local Warhammer community. Attend events or join online forums to build relationships and gain insights into what customers are looking for. This will show your commitment to promoting the hobby in your area.
✨Tip Number 3
Practice your customer service skills. Since the role is heavily focused on creating positive experiences, think of ways to turn common customer interactions into memorable ones. Role-playing scenarios with friends can be a fun way to prepare.
✨Tip Number 4
Showcase your enthusiasm in your application. Whether you choose to submit a letter or a video, let your personality shine through. Share personal stories about your Warhammer journey to make a lasting impression on the hiring team.
We think you need these skills to ace Warhammer Store Assistant: Basingstoke, Part Time (20 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Warhammer Store Assistant. Familiarise yourself with the Warhammer hobby and think about how you can contribute to creating a fun and engaging atmosphere for customers.
Craft Your Letter or Video: This is your chance to shine! Whether you choose to write a letter or create a video, express your passion for Warhammer and why you want to work in this role. Be genuine and enthusiastic, and highlight any relevant experiences that showcase your customer service skills.
Update Your CV: Ensure your CV is current and tailored to the position. Highlight any previous retail experience, customer service roles, or hobbies related to Warhammer. Make it clear how your skills align with what Games Workshop is looking for.
Follow Application Instructions: Make sure to follow the application instructions carefully. Submit your letter or video along with your CV before the closing date. Double-check that everything is included and formatted correctly to make a great first impression.
How to prepare for a job interview at Games Workshop Group PLC
✨Show Your Passion for Warhammer
Make sure to express your enthusiasm for the Warhammer hobby during the interview. Share your personal experiences with the game, miniatures, or community events to demonstrate your genuine interest and knowledge.
✨Emphasise Customer Service Skills
Since the role is customer-focused, highlight any previous experience in retail or customer service. Discuss how you’ve turned challenging interactions into positive experiences and how you can create a welcoming atmosphere for customers.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations in the store. Think about scenarios where you might need to assist a new customer or resolve a conflict, and prepare your responses to showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, training opportunities, or community engagement initiatives. This shows your interest in the role and helps you determine if it’s the right fit for you.
