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- Tasks: Assist customers with product knowledge and create memorable shopping experiences.
- Company: Join Mamas & Papas, a leading brand in baby essentials, known for its warm customer service.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Be part of a fun team making a positive impact on families' lives while gaining retail experience.
- Qualifications: Retail or customer service experience is preferred; passion for helping others is essential.
- Other info: Flexible shifts available; apply quickly with just a CV and a short form!
Our store teams are the warm, reassuring face of our brand, offering product insight, knowledge, and trust. Whether it’s our in-store personal shopping, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our teams ensure memorable moments for families shopping for essentials like prams, cots, or baby outfits.
Our Sales Consultant / Sales Assistant teams are the ambassadors of these moments and the heart of our business. At Mamas & Papas, we are expanding and looking for talented Sales Assistants to join our team at the Glasgow store.
This vacancy is for 16 hours per week, across 4 days, including weekends (Saturdays and/or Sundays). Please apply to discuss suitable shift patterns.
If you have retail, sales, or customer service experience and enjoy creating joyful experiences for customers, we’d love to hear from you.
To Apply: Download your CV and complete our quick application form on our website. It takes just 2 minutes.
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.
We are committed to diversity and inclusivity, celebrating all cultures, ethnicities, and gender identities through our actions and campaigns.
Benefits include:
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Staff discounts for family & friends
- External discounts on holidays, travel, restaurants, gifts, and more
- Subsidised health & critical illness cover
- Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, and adoption leave
- Foster care & carers leave
- Support for loss and bereavement
- Menopause-friendly employer
- Recognition and appreciation schemes
We aim to create a sustainable future for the next generation, and invite you to learn more about our commitments on our website. And, of course, you’ll be working with a fantastic team!
(Note: Benefits subject to individual schemes and contractual terms.)
We’re Award-Winning! Finalists: 2024 - Retail Week - "Happiest Retailer to Work For"
Retail Sales Assistant employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer, especially prams, cots, and baby outfits. Understanding our product range will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences for customers in previous roles. This will highlight your ability to connect with families and enhance their shopping journey.
✨Tip Number 3
Research Mamas & Papas' values and commitment to diversity and inclusivity. Being able to discuss how you align with these values can set you apart as a candidate who truly understands our brand ethos.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding shift patterns, especially weekends. Demonstrating your willingness to work during peak times shows your commitment to the role and the team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Sales Assistant. Highlight your relevant experience in retail, sales, or customer service that aligns with their expectations.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous roles where you created joyful experiences for customers, as this is key for the position.
Craft a Compelling Application Form: When completing the application form, be concise but informative. Use specific examples from your past experiences to demonstrate how you can contribute to creating memorable moments for families shopping at Mamas & Papas.
Show Enthusiasm: In your application, express your passion for retail and customer service. Mention why you want to work for Mamas & Papas specifically, and how you align with their values of diversity and inclusivity.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating joyful experiences for customers. Share specific examples from your past retail or customer service roles where you went above and beyond to help a customer.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being able to discuss their offerings, such as prams and cots, will demonstrate your genuine interest in the role and the brand.
✨Highlight Teamwork Skills
Since you'll be part of a team, emphasise your ability to work collaboratively. Share instances where you successfully worked with others to achieve a common goal, especially in a retail environment.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, or growth opportunities. This shows your interest in the position and helps you assess if it's the right fit for you.
