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- Tasks: Serve customers and manage parts sales efficiently at our Belvedere depot.
- Company: Join a dynamic team in the motor industry, dedicated to customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a successful team that values communication and collaboration.
- Qualifications: Experience in parts sales and a full manual driving licence are essential.
- Other info: Knowledge of Kerridge ADP and commercial vehicle parts is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Our Belvedere depot requires an experienced Parts Sales Advisor. The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone. The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.
KEY OBJECTIVES:
- To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
- To maximise sales volumes and margins
- To accurately identify customer parts requirements
- To maintain parts stock and stock records
- To process parts orders efficiently
- To ensure the highest level of customer satisfaction
- To contribute to departmental compliance with company policies and industry guidelines
- To promote parts and accessory sales
- Team working and communication with other departments
APPLICANT REQUIREMENTS:
- Previous experience within a similar parts sales position
- Current experience within a main dealership or motor factor is required
- Knowledge of commercial vehicle parts is an advantage
- You must be a good communicator and have great customer satisfaction skills
- You must be organised and efficient
- You must have a full manual driving licence
Parts Advisor- Belvedere employer: Htc Heathrow Read
Contact Detail:
Htc Heathrow Read Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor- Belvedere
✨Tip Number 1
Familiarise yourself with the specific parts and accessories relevant to the motor industry, especially those related to commercial vehicles. This knowledge will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to communicate effectively and handle inquiries smoothly will demonstrate your readiness for the front counter role.
✨Tip Number 3
If you have access to Kerridge ADP or similar software, take some time to explore its features. Even if it's not crucial, showing that you're proactive about learning can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the motor industry, whether through social media platforms like LinkedIn or local events. Building connections can provide valuable insights and potentially lead to referrals for the Parts Advisor position.
We think you need these skills to ace Parts Advisor- Belvedere
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts sales and the motor industry. Emphasise any previous roles where you served customers, managed stock, or processed orders.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to work as part of a team. Mention your familiarity with MS Office and any experience with Kerridge ADP, even if it's not crucial.
Highlight Key Skills: In your application, clearly outline your communication skills, organisational abilities, and efficiency. These are essential for the Parts Advisor role, so make them stand out.
Show Enthusiasm for the Role: Express your passion for the motor industry and your eagerness to contribute to customer satisfaction. A positive demeanour can be a deciding factor, so let your enthusiasm shine through in your writing.
How to prepare for a job interview at Htc Heathrow Read
✨Show Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled customer inquiries or resolved issues to demonstrate your ability to provide excellent service.
✨Demonstrate Your Industry Knowledge
Having a background in the motor industry is crucial for this role. Brush up on your knowledge of vehicle parts and any relevant experience you have. Be prepared to discuss specific parts or systems you've worked with, as this will show your familiarity with the field.
✨Familiarise Yourself with Kerridge ADP
While not crucial, having a working knowledge of Kerridge ADP can set you apart from other candidates. If you have experience with this system, be ready to discuss it. If not, consider doing some research or finding online resources to understand its basic functions.
✨Emphasise Teamwork and Communication
This role requires effective communication and teamwork with other departments. Prepare examples of how you've successfully collaborated with colleagues in the past. Highlight your ability to work well in a team environment and how you contribute to achieving common goals.
