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For Companies At a Glance
- Tasks: Lead the team and ensure customers have a fantastic shopping experience.
- Company: Join Vencil, a fun and inclusive company that values teamwork and customer service.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: Flexible evening shifts available; perfect for students!
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver excellent results and maintain high standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our products, including making sandwiches and managing ovens
- Ensure displays are fully stocked with a variety of options for customers
- Keep the shop clean, tidy, and presentable
What We Can Offer You
- Competitive pay paid weekly
- Colleague discount of up to 50% off Greggs products for you and a family member
- Free hot drinks during your shift
- Paid breaks to recharge
- Sharing 10% of profits with colleagues
- Health and Wellbeing App with Remote GP and Physiotherapy services
- Holiday entitlement that increases with your tenure
- Share plans for investing and saving
- Pension scheme with up to 7% employer contributions
- Confidential employee assistance program and helpline
- Long service awards for milestones
- Savings and discounts for shopping, leisure, and wellbeing
About You
You should be reliable with natural leadership skills and a passion for customer service. Supportive of an inclusive culture that values diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!
About Us
At Greggs, we love what we do and have fun! Our culture is based on supporting each other. Everyone is welcome, regardless of background, preferences, or beliefs.
Shift Manager (Evenings) employer: Vencil
Contact Detail:
Vencil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (Evenings)
✨Tip Number 1
Familiarise yourself with Vencil's values and customer service philosophy. Understanding their approach will help you align your responses during any interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in customer-focused environments. Be ready to share specific examples of how you've motivated a team or improved customer satisfaction.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise during a shift, such as managing staff conflicts or ensuring excellent customer service during busy periods. This shows your problem-solving skills and readiness for the role.
✨Tip Number 4
Network with current or former employees of Vencil if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Shift Manager (Evenings)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any supervisory roles you've held. Use specific examples that demonstrate your leadership skills and ability to motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your understanding of the role. Mention how you can inspire a team and ensure a great customer experience, referencing the specific duties mentioned in the job description.
Showcase Your Availability: Clearly state your availability in your application. Since this is an evening shift role, emphasise your flexibility and willingness to work during those hours.
Highlight Relevant Skills: Include skills that are particularly relevant to the role, such as teamwork, communication, and problem-solving. Mention any experience with managing stock or maintaining shop standards, as these are key responsibilities for the Shift Manager position.
How to prepare for a job interview at Vencil
✨Show Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to engage and support others.
✨Demonstrate Customer Focus
Vencil places a strong emphasis on customer service. During the interview, be ready to discuss your approach to ensuring a brilliant customer experience, whether in-store or online. Share specific instances where you went above and beyond for customers.
✨Understand the Role's Responsibilities
Familiarise yourself with the key duties of a Shift Manager, such as managing product preparation and maintaining shop standards. Show that you understand what it takes to keep operations running smoothly when the Manager is absent.
✨Emphasise Reliability and Inclusivity
Vencil values reliability and an inclusive culture. Be sure to convey your commitment to these values, perhaps by sharing experiences where you supported diversity within a team or ensured everyone felt included and valued.
