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- Tasks: Support the CRM Manager by improving data quality and managing onboarding processes.
- Company: Join an award-winning Top 100 Law Firm in London, known for its excellence.
- Benefits: Enjoy a competitive salary and gain valuable experience in a prestigious environment.
- Why this job: Perfect for those looking to enhance their CRM skills while working in a dynamic legal setting.
- Qualifications: Experience in professional services is preferred; strong IT and communication skills are essential.
- Other info: This is a 3-month fixed-term contract with potential for growth in your career.
The predicted salary is between 20000 - 26000 £ per year.
An award-winning Top 100 Law Firm is currently looking for a CRM Data Steward to join their team in London for a 3-month fixed-term contract. The successful candidate will work closely with the CRM Manager to provide quality customer relationship management support to the firm. This role will report to the CRM Manager.
The Responsibilities:
- Improve data quality through research, updates, and using data quality tools in InterAction.
- Process data changes and ensure system updates are completed accurately.
- Manage the onboarding and offboarding processes for staff.
- Assist with data extraction and report compilation.
- Support the CRM Manager with training sessions, workshops, and presentations.
- Serve as a point of contact for CRM-related queries.
- Maintain and develop the integrity of the CRM system.
The Candidate:
- Experience in the professional services industry is preferred, especially in legal, but not essential.
- CRM database experience is advantageous.
- Excellent IT skills, particularly in Word, PowerPoint, and Excel.
- Strong communication skills and ability to work under pressure.
Please note: Due to sector-specific requirements, only candidates with relevant experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. Applications outside these areas will not be accepted.
CRM Data Steward employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Data Steward
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, particularly InterAction. Having hands-on experience or knowledge about how to improve data quality using these tools will give you a significant edge during the interview.
✨Tip Number 2
Network within the legal sector to gain insights and connections. Attend industry events or webinars where you can meet professionals from law firms. This could lead to valuable referrals or recommendations that might help you land the job.
✨Tip Number 3
Prepare to discuss your experience with data management and how it relates to customer relationship management. Be ready to provide examples of how you've improved data quality in previous roles, as this will demonstrate your capability to fulfil the responsibilities of the position.
✨Tip Number 4
Research the firm’s culture and values. Understanding their approach to client relationships and data management will allow you to tailor your responses during the interview, showing that you are not only qualified but also a good fit for their team.
We think you need these skills to ace CRM Data Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM systems and the professional services industry. Emphasise any previous roles where you managed data quality or supported CRM initiatives.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your familiarity with data quality tools and your ability to work under pressure, as these are key aspects of the role.
Highlight Relevant Skills: In your application, clearly outline your IT skills, particularly in Word, PowerPoint, and Excel. Provide examples of how you've used these tools in past roles to support CRM activities.
Follow Application Instructions: Ensure you follow any specific application instructions provided by the law firm. This may include submitting your application through a particular platform or including certain documents. Attention to detail is crucial!
How to prepare for a job interview at Blue Legal
✨Know Your CRM Tools
Familiarise yourself with CRM systems, especially InterAction, as this role heavily relies on data quality tools. Be prepared to discuss your experience with any CRM databases and how you've used them to improve data integrity.
✨Highlight Relevant Experience
Since the firm prefers candidates with experience in professional services, particularly legal, make sure to emphasise any relevant roles you've held. Share specific examples of how your background aligns with the responsibilities of a CRM Data Steward.
✨Demonstrate Strong Communication Skills
As you'll be serving as a point of contact for CRM-related queries, showcase your communication skills during the interview. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle pressure in a professional environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would manage data changes or onboarding processes. Think of examples from your past experiences where you successfully navigated similar challenges.
