At a Glance
- Tasks: Join Team OB to provide fantastic customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its creativity and commitment to kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a fun, collaborative team in a top-rated workplace with a focus on inclusivity.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: We welcome diverse applicants and are committed to creating an inclusive environment.
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
A bit about us… At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role… OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products.
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support.
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service.
- Annual discretionary profit related bonus scheme.
- Auto-enrolment into our pension plan.
- Refer a Friend incentive.
- Enhanced maternity, paternity, adoption and shared parental leave.
- Equity, Diversity and Inclusivity Voice network and EDI team.
- Mental Health First Aider support.
- Education and support through 360L eLearning platform.
- Free refreshments and treats in store.
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB: At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
Team Member (16 Hours) Oliver Bonas Chichester £12.35 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (16 Hours) Oliver Bonas Chichester £12.35 per hour
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. They emphasise collaboration, imagination, and kindness, so think about how you can demonstrate these qualities in your interactions with the team during the interview.
✨Tip Number 2
Prepare to discuss your customer service experiences. Since the role focuses heavily on providing a fantastic experience for customers, be ready to share specific examples of how you've gone above and beyond in previous roles.
✨Tip Number 3
Show your enthusiasm for teamwork. Oliver Bonas values a positive and playful approach, so express your excitement about working collaboratively and how you can contribute to a fun and supportive environment.
✨Tip Number 4
Research the store's best-selling products and current sales targets. Being knowledgeable about what drives sales will not only impress your interviewers but also show that you're proactive and genuinely interested in contributing to the team's success.
We think you need these skills to ace Team Member (16 Hours) Oliver Bonas Chichester £12.35 per hour
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences to demonstrate these skills.
Craft a Personalised Cover Letter: Write a cover letter that speaks directly to the role of Team Member. Mention your enthusiasm for providing excellent customer experiences and how you can contribute positively to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oliver Bonas Limited
✨Show Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and teamwork during the interview. Share specific examples of how you've positively interacted with customers or resolved conflicts.
✨Emphasise Your Positivity
Oliver Bonas values a playful and positive approach. During the interview, convey your enthusiasm for the role and your ability to maintain a cheerful attitude even in challenging situations. A smile can go a long way!
✨Demonstrate Resourcefulness
The company appreciates team members who are resourceful and proactive. Be prepared to discuss times when you've taken initiative or found creative solutions to problems. This will show that you align with their values of imagination and curiosity.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Oliver Bonas, their products, and their values. Being knowledgeable about the brand will not only impress your interviewers but also help you understand how you can contribute to their success.