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- Tasks: Support customers by troubleshooting and building insurance schemes using our software.
- Company: SchemeServe is a fully remote insurance software company that empowers brokers and insurers.
- Benefits: Enjoy flexible working, paid charity days, and team retreats with fun activities.
- Why this job: Join a friendly culture that values self-development and offers exciting challenges.
- Qualifications: Experience in the insurance industry or as an underwriter; excellent communication skills required.
- Other info: This role is open to all experience levels; attitude is key!
The predicted salary is between 36000 - 60000 £ per year.
SchemeServe is insurance software. Our platform is used by insurance brokers, MGAs and insurers to build, design and manage their own insurance products (insurance schemes). These schemes are built on SchemeServe, either by the customer or by our ‘Wunderwriters’ – which is where this role comes in!
SchemeServe is a fully remote company; however, we do meet twice a year for a Team Retreat (one in March, one in September). These are of utmost importance to the company and are used as a time to share ideas, relax, and get to know each other better. Activities at these Retreats have involved Archery Tag, Murder Mystery nights, inflatable obstacle courses and axe throwing.
We absolutely prize self-development and encourage staff to continue learning and set new challenges for themselves. Free books? Mentoring? Professional Development? You got it.
We also offer flexible working, paid days to do charity work, a warm and friendly working environment, plus a relaxed and open company culture.
You’ll fit right in if you are:
- A people person who’s passionate about making brilliant relationships with your co-workers;
- A curious person who thrives on challenge;
- Self-motivated and thorough in your approach;
- Daring and happy to go against the grain.
What is an Insurance Software Scheme Technician?
Also known as ‘Wunderwriters’, this role exists to support SchemeServe customers by responding to requests for help, troubleshooting and building schemes for them using the SchemeServe software. We’re proud that our Support Team are knowledgeable about the insurance industry, therefore we need people with previous experience in insurance (or experience as an underwriter) to build our customers’ insurance schemes using SchemeServe.
This role also requires someone with expert communication skills, and who is comfortable using Excel. Since we are a software company (and this role entails using our software quite a bit), a curiosity for software and natural comfort around it is a must. This role also involves consulting with freshly signed clients to understand their scheme requirements and assist them with getting their product live. Therefore, being great at customer service, friendly and personable is a major plus!
Requirements:
- Expert communicator
- Experience in the insurance industry, or as an underwriter
- A natural comfort with software
- Personable and a team player
- UK based (although the position is fully remote)
This role is about the right attitude and person, with all levels of experience considered.
Remote Insurance Software Scheme Technician employer: SchemeServe
Contact Detail:
SchemeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Insurance Software Scheme Technician
✨Tip Number 1
Familiarise yourself with SchemeServe's software and its functionalities. Understanding how the platform works will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, as this role requires expert-level interaction with clients. Practising clear and concise explanations of complex topics can set you apart from other candidates.
✨Tip Number 3
Leverage your network within the insurance industry. Reach out to former colleagues or connections who might have insights about SchemeServe or the role itself, which could give you an edge in understanding what they value in a candidate.
✨Tip Number 4
Showcase your curiosity and willingness to learn. During conversations or interviews, share examples of how you've tackled challenges in the past, especially those related to software or customer service, to highlight your proactive attitude.
We think you need these skills to ace Remote Insurance Software Scheme Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Remote Insurance Software Scheme Technician does. Familiarise yourself with the responsibilities and required skills, especially in insurance and software.
Tailor Your CV: Customise your CV to highlight relevant experience in the insurance industry or as an underwriter. Emphasise your communication skills and any familiarity with software, particularly Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your curiosity for software and how your previous experiences align with the job requirements.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills and ability to build relationships. Since the role involves customer service, demonstrate your friendly and personable nature.
How to prepare for a job interview at SchemeServe
✨Show Your Insurance Knowledge
Make sure to brush up on your insurance industry knowledge before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Insurance Software Scheme Technician. This will demonstrate your understanding of the field and your ability to contribute effectively.
✨Highlight Your Communication Skills
Since this role requires expert communication skills, think of examples from your past where you successfully communicated complex information to clients or colleagues. Be ready to showcase your ability to build relationships and provide excellent customer service.
✨Demonstrate Your Curiosity for Software
As a software company, SchemeServe values candidates who are comfortable with technology. Share your experiences with software tools, especially any relevant to insurance or data management. Show your enthusiasm for learning new software and how you adapt to new technologies.
✨Emphasise Teamwork and Flexibility
SchemeServe prides itself on a friendly and open culture. Be prepared to discuss how you work well in a team and your approach to collaboration. Mention any experiences that highlight your flexibility and willingness to take on challenges, as these traits align with the company's values.
