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- Tasks: Join our team as a Public Convenience Operative, ensuring cleanliness and customer satisfaction.
- Company: Charnwood Council serves 183,000 residents with diverse services and a commitment to community.
- Benefits: Enjoy flexible hours, generous leave, professional development, and free parking.
- Why this job: Be part of an award-winning team that values well-being and community engagement.
- Qualifications: No experience needed; just bring enthusiasm and a willingness to learn.
- Other info: We are a Disability Confident Employer and support the Armed Forces Covenant.
We are seeking an enthusiastic, flexible, and committed Public Convenience Operative to join our friendly team on a part-time basis. The role involves working 8 hours on Monday and 8 hours flexibly to cover holidays. The ideal candidate may have experience in professional cleaning or be willing to learn to meet the high standards of our award-winning team. Good manners and courteousness are essential, along with the ability to understand and respond proactively to the diverse needs of the public.
Benefits of working with us include:
- Flexible working arrangements
- Generous annual leave of 35.5 to 40.5 days (depending on length of service), including bank holidays
- Most services are closed over Christmas
- Opportunities for professional development
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritize employee well-being and engagement through groups such as the Staff Forum, Health and Wellbeing Group, and Equality Working Group.
About the Council: Charnwood is one of the largest shire district councils in the country, serving around 183,000 residents. Our services range from refuse and recycling collections to operating a theatre and historic markets. Our values are: Pride in Charnwood, Customer Focused, and Working Together.
About Charnwood: Charnwood is a vibrant borough, ideal for living, working, visiting, and investing. It features stunning landscapes and is home to Loughborough University, historic markets, and the UK's only major bell foundry. The community is diverse, enriched by students and international cultures.
No CVs or agencies, please.
Public Convenience Operative employer: Charnwood Borough Council
Contact Detail:
Charnwood Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Convenience Operative
✨Tip Number 1
Familiarise yourself with the local area and its community. Understanding the diverse needs of the public in Charnwood will help you demonstrate your commitment to customer service during any interviews or discussions.
✨Tip Number 2
Show enthusiasm for the role by engaging with current employees or visiting the facilities if possible. This can give you insights into the team dynamics and expectations, which you can mention when discussing your fit for the position.
✨Tip Number 3
Highlight any relevant experience in cleaning or customer service during your conversations. Even if you lack direct experience, expressing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you embody the values of 'Pride in Charnwood' and 'Customer Focused'. Think of examples from your past experiences that showcase your ability to work well in a team and respond proactively to public needs.
We think you need these skills to ace Public Convenience Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Public Convenience Operative. Highlight your willingness to learn and any relevant experience in cleaning or customer service.
Tailor Your Application: Make sure to tailor your application to reflect the values of Charnwood Council, such as customer focus and teamwork. Use specific examples from your past experiences that demonstrate these qualities.
Highlight Soft Skills: Emphasise your good manners, courteousness, and ability to respond to the diverse needs of the public. These soft skills are crucial for this role and should be clearly articulated in your application.
Follow Up: After submitting your application through our website, consider following up with a polite email or phone call to express your continued interest in the position and to inquire about the next steps in the hiring process.
How to prepare for a job interview at Charnwood Borough Council
✨Show Enthusiasm for the Role
Make sure to express your excitement about the position of Public Convenience Operative. Highlight your willingness to learn and adapt, as this role requires flexibility and a positive attitude towards serving the public.
✨Demonstrate Good Manners
Since good manners and courteousness are essential for this role, be sure to showcase your interpersonal skills during the interview. Use polite language and maintain a friendly demeanour to reflect your ability to engage with the public effectively.
✨Highlight Relevant Experience
If you have any experience in professional cleaning or customer service, be sure to mention it. Even if you lack direct experience, discuss any transferable skills that demonstrate your capability to meet the high standards expected by the team.
✨Understand the Community's Needs
Research the diverse community served by the council and be prepared to discuss how you would respond to various needs. Showing that you understand the importance of being proactive and responsive will set you apart from other candidates.
