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For Companies At a Glance
- Tasks: Coordinate customer experiences and manage sales administration tasks daily.
- Company: Join a leading international engineering and manufacturing organisation in Northwich.
- Benefits: Enjoy competitive pay, potential for remote work, and great corporate perks.
- Why this job: Be part of a dynamic team that values communication and customer satisfaction.
- Qualifications: Must have extensive B2B customer service experience or similar role background.
- Other info: This is a fantastic opportunity to grow your career in a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
Our client, an international engineering and manufacturing organisation based in the Northwich area, is now looking to recruit an experienced Customer Service Administrator / Sales Administrator to join their team.
The successful candidate must have either extensive B2B customer service experience or experience from within a very similar role. The successful candidate must be an excellent communicator.
Experienced Customer Experience Coordinator employer: Close Resource Management Ltd
Contact Detail:
Close Resource Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Customer Experience Coordinator
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, services, and values, as this will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your previous experience that showcase your customer service skills. Think about challenging situations you've faced and how you resolved them, as this will highlight your problem-solving abilities.
✨Tip Number 3
Practice your communication skills. Since the role requires excellent communication, consider doing mock interviews with a friend or using online resources to refine your verbal and non-verbal communication techniques.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Experienced Customer Experience Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Experienced Customer Experience Coordinator position. Highlight the skills and experiences that align with what the company is looking for.
Tailor Your CV: Customise your CV to emphasise your B2B customer service experience or any relevant roles you've held. Use specific examples that demonstrate your communication skills and ability to handle customer inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the engineering and manufacturing sector. Mention how your previous experiences make you a great fit for the role and the company.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Close Resource Management Ltd
✨Showcase Your Communication Skills
As the role requires excellent communication, be prepared to demonstrate your verbal and written skills. Use clear examples from your past experiences where you effectively communicated with clients or team members.
✨Highlight Relevant Experience
Make sure to discuss your B2B customer service experience or any similar roles you've held. Tailor your responses to reflect how your background aligns with the specific needs of the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in customer service situations. Think of scenarios where you successfully resolved issues and be ready to explain your thought process.
✨Research the Company
Familiarise yourself with the company's values, products, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the organisation.
