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For Companies At a Glance
- Tasks: Engage customers, optimise sales, and provide top-notch service in a vibrant retail environment.
- Company: Yours Clothing is a leading retailer for curvy customers, offering stylish options for all sizes.
- Benefits: Earn £11.63 per hour with flexible hours and opportunities for personal development.
- Why this job: Join a passionate team in a fast-paced, exciting environment focused on customer satisfaction and growth.
- Qualifications: A friendly personality, motivation to succeed, and some customer service experience are preferred.
- Other info: Expect to work more than the minimum hours during busy periods; flexibility is key.
Salary £11.63 per hour | Location Gateshead | Contracted Hours: A minimum of 5 hours per week. This is a Permanent, Part-time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you want to be the best and be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly, and engaging personality is essential.
- To be highly motivated with a desire to be the best, with energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high-pressure environment.
- Experience in a customer service role with face-to-face contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are the minimum guaranteed number of weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.
Pay Rates £11.63 per hour regardless of age.
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online. Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus-size fashion retailer in the UK while developing our brands into new niche markets both in the UK and internationally.
Sales Adviser/Retail Advisor employer: Yours
Contact Detail:
Yours Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the brand and its product range. Understanding Yours Clothing's offerings, especially in curvy fashion, will help you engage customers effectively and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlighting your ability to create a positive shopping experience can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your adaptability in high-pressure situations. Retail environments can be fast-paced, so sharing specific instances where you've thrived under pressure will demonstrate your suitability for the role.
✨Tip Number 4
Express your enthusiasm for personal development. Mention any relevant training or courses you've undertaken, as well as your eagerness to learn and grow within the company, which aligns with their focus on team members' growth.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you've demonstrated a warm, friendly personality and the ability to work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Yours Clothing and how your skills align with their values and goals.
Highlight Relevant Skills: In your application, focus on skills that are essential for the Sales Adviser role, such as sales optimisation, customer engagement, and adaptability in a fast-paced environment. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Yours
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for high street fashion during the interview. Share any personal experiences or knowledge about the latest trends, as this will demonstrate your genuine interest in the industry and the brand.
✨Highlight Customer Service Experience
Since experience in customer service is highly desirable, be prepared to discuss specific examples from your past roles where you provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Teamwork Skills
Yours Clothing values teamwork, so be ready to talk about how you've successfully collaborated with others in previous jobs. Mention any challenges you faced and how you overcame them together as a team.
✨Prepare for Flexibility Questions
Given the expectation for flexibility in working hours, think of examples that showcase your adaptability. Be honest about your availability and willingness to work during peak trading periods, as this will show your commitment to the role.
