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- Tasks: Manage guest services and ensure an extraordinary experience for all visitors.
- Company: Join a beautiful hotel known for its talented and unique team members.
- Benefits: Enjoy personal development opportunities and a supportive culture of trust and collaboration.
- Why this job: Be part of a team that values passion, personality, and creativity in delivering exceptional service.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment to guest satisfaction.
- Other info: This role offers a chance to grow within a company that prioritizes employee development.
The predicted salary is between 28800 - 43200 £ per year.
This beautiful hotel work with some of the most talented and unique individuals in their business, who always ensure the extraordinary guest experience of the hotel. It is, after all, their people that bring their vision to life. As a member of the the hotel Family, you will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by their annual personal development planning, tailored learning opportunities and their Academy programs you will be a part of creating a bespoke experience. As an employee, you are expected to provide guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to the company policies, standards and procedures. The company values are the fundamental spirit on how we reach our goals. As an ambassador of the hotel chain, you will be entrusted with their values and expected to further enrich the We Care culture: Passion – Personality – Respect – Working Together – Creativity This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate. Duty Manager responsibilities – to oversee the running of Front of House in order to ensure …
Day Guest Services Manager employer: Layka Recruitment
Contact Detail:
Layka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Guest Services Manager
✨Tip Number 1
Familiarize yourself with the hotel's values: Passion, Personality, Respect, Working Together, and Creativity. Show how you embody these values in your interactions during the interview process.
✨Tip Number 2
Research the hotel’s unique offerings and guest experiences. Be prepared to discuss how you can contribute to enhancing these experiences and align with their commitment to quality service.
✨Tip Number 3
Network with current or former employees of the hotel. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your ability to work collaboratively and creatively in a team setting. Highlighting these skills will resonate well with the hotel’s focus on teamwork and collaboration.
We think you need these skills to ace Day Guest Services Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with the hotel's values: Passion, Personality, Respect, Working Together, and Creativity. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasize any previous experience in guest services or hospitality management. Use specific examples that demonstrate your ability to provide a bespoke and memorable guest experience.
Showcase Your Personality: Since the hotel values personality, make sure to let your unique traits shine through in your cover letter. Share personal anecdotes that illustrate your passion for hospitality and guest satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Day Guest Services Manager position. Mention how your skills and experiences will contribute to creating a transparent culture of trust and collaboration.
How to prepare for a job interview at Layka Recruitment
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guests felt valued and appreciated.
✨Emphasize Team Collaboration
Highlight your ability to work well within a team. Discuss how you have successfully collaborated with colleagues in previous positions to create a positive environment and enhance service delivery.
✨Demonstrate Your Creativity
Prepare to discuss instances where you used creativity to solve problems or improve guest experiences. This could include unique ideas you implemented or innovative solutions to challenges faced in hospitality.
✨Align with Company Values
Familiarize yourself with the company's core values: Passion, Personality, Respect, Working Together, and Creativity. Be ready to explain how your personal values align with theirs and how you can contribute to their 'We Care' culture.
