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For Companies At a Glance
- Tasks: Join our team to build customer connections and provide top-notch service.
- Company: NCH Europe is a global leader in industrial maintenance and water treatment solutions.
- Benefits: Enjoy competitive salary, company car, training opportunities, and great perks.
- Why this job: Be part of a dynamic team focused on customer satisfaction and sustainability.
- Qualifications: Experience in technical service or field sales support is a plus; valid UK driving license required.
- Other info: Field visits to customer sites are essential for building strong relationships.
The predicted salary is between 28800 - 43200 £ per year.
At NCH Europe, we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding, and drive market penetration. We exist because of our customers. With the latest technology, industry expertise, and quality solutions, we have the tools to best understand our customer requirements.
NCH Europe is part of NCH Corporation, founded in 1919. We are a global leader in industrial maintenance and water treatment solutions with a presence in 50 countries worldwide.
We are expanding our UK Sales and Service teams and are looking for a dedicated technical Sales and Service Representative in Scotland.
Key ResponsibilitiesThis role will primarily involve working with the Area Sales Manager to execute sales and service plans for customer accounts, including completing contractual services and providing problem-solving support.
- Assist the Area Sales Manager, Technical Marketing Manager, and Sales Representatives with start-ups of new applications and transitioning accounts to Chem-Aqua.
- This position requires field visits to customer sites and building strong relationships to ensure high customer satisfaction.
- Account management—maintain relationships post-sale to ensure satisfaction and obtain referrals, ensuring confidentiality and promoting the company's image.
- Work closely with technical staff to meet customer needs.
- Ensure timely, first-class customer service.
- Accurately manage data within the company's CRM system.
- Perform service activities according to business needs and contracts.
- Adhere to health and safety standards to protect all employees and agents.
We are looking for:
- Experience in technical service or field sales support is desirable.
- Knowledge of boilers, cooling towers, and wastewater treatment systems is desirable.
- Experience in water treatment or specialty chemicals is desirable.
- Proficiency in Microsoft Office Suite.
- Ability to work autonomously and self-motivate.
- Excellent communication and organizational skills.
- Ability to multi-task.
- Valid UK driving license.
Competitive salary with commission scheme. Company car or car allowance and fuel card. Training and development opportunities. Company pension, holidays, life insurance, sick pay, and discounts.
NCH Europe continues to grow its network across 25 countries, delivering industrial maintenance solutions focused on hospitality, industrial, and infrastructure sectors, helping clients achieve sustainability and efficiency goals.
Sales and Service Representative ChemAqua -Scotland employer: NCH Europe
Contact Detail:
NCH Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Representative ChemAqua -Scotland
✨Tip Number 1
Familiarise yourself with NCH Europe's products and services, especially in water treatment and industrial maintenance. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of NCH Europe on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with customer relationship management (CRM) systems, as this is a key part of the role. Being able to articulate how you've used CRM tools in past positions will show that you're ready to hit the ground running.
✨Tip Number 4
Highlight any relevant technical knowledge you have, particularly regarding boilers, cooling towers, and wastewater treatment systems. This expertise will set you apart from other candidates and align well with the job requirements.
We think you need these skills to ace Sales and Service Representative ChemAqua -Scotland
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales and Service Representative position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in technical service or field sales support, especially related to water treatment or specialty chemicals. Use specific examples to demonstrate your expertise in managing customer relationships and providing excellent service.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office Suite and any other relevant technical skills. Highlight your ability to work autonomously, communicate effectively, and manage multiple tasks, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for NCH Europe. Discuss your passion for customer service and how your background aligns with their mission of building strong customer connections.
How to prepare for a job interview at NCH Europe
✨Research the Company
Before your interview, take some time to learn about NCH Europe and its services. Understanding their products, values, and market position will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Technical Knowledge
Since the role involves technical sales and service, be prepared to discuss your knowledge of water treatment systems, boilers, and cooling towers. Highlight any relevant experience or training that showcases your expertise in these areas.
✨Showcase Your Communication Skills
As a Sales and Service Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've successfully built relationships with customers in the past.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the position. Ask about the team dynamics, the company's growth plans, or how success is measured in this role. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.
