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- Tasks: Lead a dynamic team to create unforgettable guest experiences at events.
- Company: Join the vibrant Glasgow Westerwood Hotel, Spa & Golf Resort, a 4-star destination.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Why this job: Be part of a supportive culture that values diversity and offers growth opportunities.
- Qualifications: Previous supervisory experience in hospitality and a passion for service excellence required.
- Other info: Located just outside Glasgow, with fantastic leisure facilities and a commitment to inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for providing an outstanding guest experience? Are you a strong leader who can help and motivate your team through a fast-paced environment?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- And much more!
What will I do?
Supervise and lead your team to deliver a high standard of guest experience. Working together with your team, you’ll drive revenue at every opportunity, ensuring all team members have had the correct training to upsell and explain promotions to our guests.
Is this the role for me?
- Previous experience in a supervisory role in a hospitality food & beverage department
- Ability to work in a professional, efficient, high-quality, service-oriented operation
- A good knowledge of wines and spirits
- Excellent team motivator and team builder
Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4-star, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs. The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
Conference & Events Supervisor employer: Glasgow Westerwood Hotel, Spa & Golf Resort
Contact Detail:
Glasgow Westerwood Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor
✨Tip Number 1
Familiarise yourself with the Glasgow Westerwood Hotel, Spa & Golf Resort. Understanding their services, values, and guest experience philosophy will help you align your answers during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the hotel on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your knowledge of wines and spirits, as this is a key requirement for the role. Consider attending a local wine tasting event or taking an online course to enhance your expertise and show your commitment to the position.
✨Tip Number 4
Prepare examples of how you've successfully motivated teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your leadership skills and ability to drive revenue through excellent guest experiences.
We think you need these skills to ace Conference & Events Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles within the hospitality sector. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your previous experiences align with the responsibilities of a Conference & Events Supervisor, particularly in motivating teams and driving revenue.
Highlight Relevant Skills: In your application, focus on key skills such as team motivation, knowledge of wines and spirits, and your ability to work in a fast-paced environment. Use specific examples to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Glasgow Westerwood Hotel, Spa & Golf Resort
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing an outstanding guest experience. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Conference & Events Supervisor, you'll need to lead and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team in a fast-paced environment.
✨Know Your Wines and Spirits
Since the role requires a good knowledge of wines and spirits, brush up on your beverage knowledge. Be ready to discuss your favourite wines or cocktails and how you would recommend them to guests.
✨Highlight Team Building Experience
Emphasise your ability to build and motivate a team. Share experiences where you successfully trained team members or implemented strategies that improved team performance and morale.
