Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead support and enhancements for Workday HCM, managing incidents and optimising the system.
- Company: Join a key client in their exciting Workday transformation journey.
- Benefits: Enjoy remote work flexibility and a competitive day rate of up to £500.
- Why this job: Be at the forefront of a major project, driving improvements and collaborating with diverse teams.
- Qualifications: Experience in Workday AMS and strong functional knowledge of Workday HCM required.
- Other info: This is a 6-month contract role, starting ASAP, and you must be based in the UK.
The predicted salary is between 40000 - 60000 £ per year.
Location: UK (Remote)
Contract Length: 6 months initially
Day Rate: Up to £500 per day (Outside IR35)
Start Date: ASAP
Overview: We are working with a key client in the post-implementation phase of a large-scale Workday transformation. As they transition into a steady-state model, they are looking to engage an experienced Workday AMS Lead to take ownership of support and optimisation across the whole HCM suite. This role will be central to ensuring the ongoing success of the Workday platform, driving improvements, managing incidents, and acting as a key point of contact across both business and technical stakeholders.
Key Responsibilities:
- Lead ongoing support and enhancements across Workday HCM
- Act as the primary AMS contact for Workday-related queries and incident management
- Collaborate with internal teams and external vendors to resolve issues and deliver configuration changes
- Analyse and implement continuous improvements to optimise the system post go-live
- Manage ticketing queues and ensure SLAs are met
- Support user adoption, training, and change management efforts
- Maintain clear documentation and ensure compliance with internal governance standards
Key Skills & Experience:
- Proven experience leading Workday AMS or post-implementation support
- Strong functional knowledge of Workday HCM
- Solid understanding of support processes, ticketing tools, and service management best practices
- Comfortable working with both technical and non-technical stakeholders
- Proactive, solution-focused mindset with strong communication skills
- Ability to thrive in a fast-paced, evolving programme environment
Additional Information: You must be based in the UK to be considered.
Workday AMS Lead employer: Oliver James Associates Ltd.
Contact Detail:
Oliver James Associates Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workday AMS Lead
✨Tip Number 1
Network with professionals in the Workday community. Join relevant LinkedIn groups or forums where Workday AMS leads gather to share insights and job opportunities. Engaging with these communities can help you learn about unadvertised roles and get referrals.
✨Tip Number 2
Showcase your experience with Workday HCM in conversations. When networking or during interviews, be ready to discuss specific projects you've led or contributed to, particularly those that involved post-implementation support and enhancements.
✨Tip Number 3
Prepare for potential technical discussions by brushing up on your knowledge of ticketing tools and service management best practices. Being able to speak confidently about these topics will demonstrate your readiness for the role.
✨Tip Number 4
Research the company’s recent Workday initiatives and challenges. Understanding their specific context will allow you to tailor your discussions and show how your skills can directly address their needs, making you a more attractive candidate.
We think you need these skills to ace Workday AMS Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Workday AMS and post-implementation support. Use specific examples that demonstrate your functional knowledge of Workday HCM and your ability to manage incidents and support processes.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proactive, solution-focused mindset. Mention how your strong communication skills have helped you collaborate with both technical and non-technical stakeholders in previous roles.
Highlight Relevant Experience: When detailing your work history, focus on your achievements in leading support and enhancements across Workday HCM. Include metrics or outcomes that showcase your impact on user adoption and system optimisation.
Showcase Continuous Improvement Initiatives: Discuss any specific projects where you analysed and implemented continuous improvements post go-live. This will demonstrate your ability to thrive in a fast-paced, evolving programme environment, which is crucial for this role.
How to prepare for a job interview at Oliver James Associates Ltd.
✨Showcase Your Workday Expertise
Make sure to highlight your experience with Workday AMS and post-implementation support. Be prepared to discuss specific projects you've worked on, focusing on your role in leading enhancements and managing incidents.
✨Demonstrate Your Communication Skills
Since the role involves liaising with both technical and non-technical stakeholders, practice articulating complex concepts in a simple manner. Prepare examples of how you've successfully communicated with diverse teams in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage incidents or implement improvements, and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with Governance Standards
Understand the internal governance standards relevant to Workday HCM. Be ready to discuss how you ensure compliance and maintain clear documentation in your previous roles.
