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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that values creativity and personal development in a vibrant retail environment.
- Qualifications: Experience in retail management, preferably in beauty, with strong leadership and customer service skills.
- Other info: Flexible hours available to support a healthy work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.
Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development, and enabling them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
About you
- Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance; please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
MAC Cosmetics - Retail Manager - 37.5 Hours (Maternity Cover) employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Retail Manager - 37.5 Hours (Maternity Cover)
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their commitment to creativity and self-expression will help you align your interview responses with their ethos, showcasing how you can contribute to their vision.
✨Tip Number 2
Prepare examples of your previous retail management experiences, particularly in beauty or fast-paced environments. Highlight specific instances where you successfully led a team, achieved sales targets, or executed in-store events to demonstrate your capability.
✨Tip Number 3
Network with current or former employees of MAC Cosmetics if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your passion for beauty and customer service during the interview. Discuss trends in the beauty industry and how you would engage customers, as this will demonstrate your enthusiasm and understanding of the role.
We think you need these skills to ace MAC Cosmetics - Retail Manager - 37.5 Hours (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in beauty or fast-paced environments. Emphasise your achievements in sales targets and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your leadership skills. Mention specific examples of how you've successfully coached teams and achieved operational targets.
Showcase Your Creativity: Since creativity is key to MAC Cosmetics, include any relevant experiences where you’ve executed in-store events or innovative marketing strategies that enhanced customer engagement.
Prepare for the Interview: Research MAC Cosmetics' values and mission. Be ready to discuss how you can contribute to their goal of enabling limitless self-expression through makeup, and prepare examples of your past successes in retail management.
How to prepare for a job interview at MAC
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with makeup and how it has influenced your life, as this will resonate with MAC's mission of enabling limitless self-expression.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and developed a team in previous roles. Highlight specific instances where your coaching helped team members exceed their targets, as this is crucial for the Retail Manager position.
✨Know Your Numbers
Be ready to discuss your experience with sales targets and customer service metrics. Familiarise yourself with key performance indicators (KPIs) relevant to retail management, as you may be asked how you would approach achieving these in your new role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Retail Manager, such as handling difficult customers or planning an in-store event. Practising your responses will help you demonstrate your problem-solving skills and creativity during the interview.
