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- Tasks: Engage with customers, understand their needs, and provide tailored waste disposal solutions.
- Company: Join a company that values exceptional customer service and client satisfaction.
- Benefits: Receive outstanding training and support in a friendly work environment.
- Why this job: Be the first point of contact, making lasting impressions and building long-term relationships.
- Qualifications: A can-do attitude and excellent communication skills are essential.
- Other info: Work hours are 8am to 5pm in Wingrave, HP22.
The predicted salary is between 24000 - 36000 £ per year.
Working hours are: 8am to 5 pm Location: Wingrave, HP22 What we believe: Clients should always experience exceptional Customer Service We should always go above and beyond, to continually exceed client expectations If you have a can-do attitude and can deliver excellent customer satisfaction, then we want to hear from you. The role: We are looking to hire an exceptional Inbound Customer Service Advisor . We will provide you with outstanding training and support. The successful candidate will receive inbound enquiries from domestic and corporate customers. Your role will be to ask engaging questions, fact find and understand client requirements. You will then advise clients on solutions our company can provide to assist them with their waste disposal needs. This role is critically important to the company as you will be the first point of contact with customers, and first impressions last! A friendly, knowledgeable and confident communicator will help convert new inbound client enquiries into long term customers. We provide in house training, industry …
Inbound Customer Service Advisor employer: Waste King
Contact Detail:
Waste King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor
✨Tip Number 1
Familiarize yourself with our company and the waste disposal industry. Understanding our services and how they benefit clients will help you engage effectively during the interview.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, showcasing your ability to communicate clearly and confidently is crucial.
✨Tip Number 3
Prepare to discuss scenarios where you've gone above and beyond for a customer in the past. This aligns perfectly with our belief in exceptional customer service.
✨Tip Number 4
Show your enthusiasm for helping others. A can-do attitude is essential for this role, so let your passion for customer satisfaction shine through during your interactions with us.
We think you need these skills to ace Inbound Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Inbound Customer Service Advisor position. Understand the key responsibilities and the qualities they are looking for, such as a can-do attitude and excellent communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Emphasize any previous roles where you demonstrated exceptional customer satisfaction and effective communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the company's commitment to exceptional customer service. Mention specific examples of how you've gone above and beyond in past customer interactions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Waste King
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've gone above and beyond in previous roles to exceed customer expectations.
✨Engage with Questions
Demonstrate your ability to ask engaging questions by preparing a few thoughtful inquiries about the company and its services. This shows your interest and helps you understand client requirements better.
✨Highlight Communication Skills
Since this role requires excellent communication, be ready to showcase your friendly and confident communication style. Practice explaining complex ideas simply and clearly.
✨Emphasize Customer Satisfaction
Prepare to discuss specific instances where you successfully resolved customer issues or improved their experience. This will illustrate your commitment to delivering exceptional customer service.
