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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Origins, a leader in prestige beauty with a focus on diversity and growth.
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work culture.
- Why this job: Be the CEO of your own store and kickstart a rewarding career in beauty.
- Qualifications: Retail management experience, strong leadership skills, and a passion for customer service required.
- Other info: Flexible hours including nights and weekends; must have right to work in the UK.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale. This first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Origins - Counter Manager - House of Fraser - 15 Hours employer: Origins
Contact Detail:
Origins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Origins - Counter Manager - House of Fraser - 15 Hours
✨Tip Number 1
Familiarise yourself with the Origins brand and its product range. Understanding their values, mission, and customer base will help you demonstrate your passion for the brand during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Origins or House of Fraser. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences in retail management. Be ready to share specific examples of how you've successfully led a team and achieved sales targets in a fast-paced environment.
✨Tip Number 4
Think about innovative ideas for in-store events that could attract customers. Being able to present fresh concepts during your interview will show your proactive approach and creativity, which are key for this role.
We think you need these skills to ace Origins - Counter Manager - House of Fraser - 15 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in cosmetics. Emphasise any leadership roles and specific achievements that demonstrate your ability to meet sales and customer service targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your coaching abilities. Mention specific examples of how you've led teams to success and how you plan to create an engaging in-store experience.
Highlight Relevant Skills: In your application, clearly outline your skills in business planning, customer relationship management, and event execution. Use bullet points to make these stand out and ensure they align with the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at Origins
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Understand the Brand and Products
Familiarise yourself with Origins and its product range. Be ready to discuss how you can promote their values and products effectively, as well as how you would create engaging in-store events.
✨Prepare for Business Planning Questions
Expect questions about business planning and sales targets. Think of specific instances where you've set and achieved goals, and be prepared to discuss your approach to analysing sales data and scheduling staff.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Prepare to share stories that highlight your ability to provide exceptional, personalised service and how you've handled challenging customer situations in the past.
