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- Tasks: Drive health club memberships and promote hotel facilities to potential customers.
- Company: Join the Glasgow Westerwood Hotel, Spa & Golf Resort, a vibrant 4-star destination.
- Benefits: Earn up to £4k extra, enjoy free health club membership, and access discounts across the QHotels Collection.
- Why this job: Be part of a dynamic team, enhance your sales skills, and make a positive impact in the community.
- Qualifications: Sales experience preferred; strong customer service skills and IT savvy are essential.
- Other info: We support diversity and inclusion, and offer various learning opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Are you a sales and target driven individual? Can you build a rapport quickly with a customer?
The important stuff:
- On target earnings - you could earn up to an additional £4k on top of your salary!
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND… much, much more!
What will I do?
Promoting the hotel facilities, you’ll drive health club memberships whether inbound enquiries or working with the local community to generate interest. Collaborate with wider sales teams to maximize cross-selling opportunities.
Is this the role for me?
- Previous experience in a sales-related role, ideally within hospitality
- Health club experience, personally or professionally, is preferred
- KPI and target-driven
- Strong customer service skills
- Ability to multi-task and think creatively to maximize opportunities
- IT savvy; experience with database management systems would be ideal
Curious to find out more? Glasgow Westerwood Hotel, Spa & Golf Resort is located just outside Glasgow in Cumbernauld. It is a 4-star, 148-bedroom property with an 18-hole golf course. Dining options include Flemings restaurant, the Grill restaurant, afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, sauna, steam room, tennis courts, and an Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer, committed to diversity, inclusion, and equal opportunities. Please inform us if you require any reasonable adjustments during the recruitment process. We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
Health Club Membership Sales Advisor employer: Glasgow Westerwood Hotel, Spa & Golf Resort
Contact Detail:
Glasgow Westerwood Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Membership Sales Advisor
✨Tip Number 1
Familiarise yourself with the Glasgow Westerwood Hotel, Spa & Golf Resort and its facilities. Understanding their offerings will help you engage potential members more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the local community and online platforms related to health and fitness. Building connections can provide valuable insights into customer preferences and help you generate leads for memberships.
✨Tip Number 3
Brush up on your sales techniques, especially those relevant to the hospitality industry. Being able to showcase your ability to meet targets and drive sales will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how they relate to the health club environment. Highlighting your customer service skills and ability to build rapport will be crucial during any interviews.
We think you need these skills to ace Health Club Membership Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in hospitality or health clubs. Use specific examples to demonstrate your ability to meet KPIs and targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention how your skills align with the role and express your enthusiasm for promoting the hotel facilities.
Highlight Relevant Skills: In your application, emphasise your IT skills, especially if you have experience with database management systems. This is important for tracking sales and managing customer relationships.
Showcase Your Customer Service Experience: Provide examples of how you've built rapport with customers in previous roles. Highlight any creative solutions you've implemented to enhance customer satisfaction and drive sales.
How to prepare for a job interview at Glasgow Westerwood Hotel, Spa & Golf Resort
✨Know Your Sales Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to sales roles, especially in hospitality. Be prepared to discuss how you've met or exceeded targets in previous positions.
✨Showcase Your Customer Service Skills
Prepare examples of how you've built rapport with customers in the past. Highlight your ability to handle objections and turn inquiries into sales, as this is crucial for a Membership Sales Advisor.
✨Research the Company and Its Offerings
Understand the facilities and services offered by Glasgow Westerwood Hotel, Spa & Golf Resort. Being knowledgeable about their health club and other amenities will help you demonstrate genuine interest during the interview.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might have to sell a membership or handle a customer query. Practising these scenarios can help you feel more confident and articulate during the interview.
