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- Tasks: Manage group bookings and events, ensuring a seamless experience for guests.
- Company: Join The Landmark London, a top-rated hotel known for its vibrant culture and exceptional service.
- Benefits: Enjoy perks like a competitive salary, discounts, free meals, and wellness support.
- Why this job: Be part of a passionate team that values your growth and offers a dynamic work environment.
- Qualifications: No specific qualifications required, just a positive attitude and a passion for hospitality.
- Other info: Immediate start available; join a company ranked #1 in the Best Companies to Work For list.
The predicted salary is between 30000 - 38000 £ per year.
Enrich the Journeys of our People and our Guests as our Groups and Conventions Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Groups and Conventions Manager are:
- Annual earnings to £33,900 (£30,900.00 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest-free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and management development programmes
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered free of charge
- Free meals on duty
- Opportunity to join taskforces to contribute to business focuses, community, and environment
- Employee recognition schemes and social events including gala dinners and more!
We are currently seeking a passionate Groups and Conventions Manager to join our Reservation Team on a permanent basis, with an immediate start. Your role will be to deliver memorable moments and five-star service to our guests and team members. We value positive energy and a diverse community where careers are prioritized.
As a Groups and Conventions Manager, your main duties will include:
- Coordinate all group bookings and events from pre-planning to post-event follow-up
- Serve as the main liaison between clients and hotel departments
- Ensure all details are entered into PMS and communicated to operations (rooming lists, billing, group movements, special requirements)
- Monitor room pickups and cutoff dates to meet contractual commitments
- Conduct site inspections and planning meetings with clients
Working hours will be as necessary to fulfill your duties, with no less than the standard hours required.
If your experience, personality, and interests align with this Groups and Conventions Manager role, we encourage you to apply today. What makes you unique makes us exceptional! All applicants must be legally eligible to work in the UK.
Groups and Conventions Manager employer: The Landmark London
Contact Detail:
The Landmark London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Conventions Manager
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Understanding the unique features of The Landmark London will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Landmark London. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your experience in managing group bookings and events. Be ready to share specific examples of how you've successfully coordinated similar tasks in the past, showcasing your organisational skills.
✨Tip Number 4
Demonstrate your passion for delivering exceptional customer service. Think of ways to convey your commitment to creating memorable experiences for guests, as this aligns perfectly with the hotel's values.
We think you need these skills to ace Groups and Conventions Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing groups and conventions. Focus on your ability to coordinate events, liaise with clients, and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your skills in event management and customer service.
Highlight Your Soft Skills: Emphasise your interpersonal skills, energy, and ability to work in a diverse team. The company values positive energy, so make sure to convey your enthusiasm and adaptability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at The Landmark London
✨Show Your Passion for Hospitality
As a Groups and Conventions Manager, your enthusiasm for creating memorable experiences is key. Be prepared to share specific examples of how you've gone above and beyond in previous roles to ensure guest satisfaction.
✨Demonstrate Strong Organisational Skills
This role requires excellent coordination abilities. Highlight your experience in managing multiple events or bookings simultaneously, and discuss the tools or methods you use to stay organised and efficient.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult clients or unexpected changes during an event, and be ready to explain how you managed those situations.
✨Research The Landmark London
Familiarise yourself with the hotel's values, services, and recent news. Showing that you understand their brand and culture will demonstrate your genuine interest in the position and help you connect with the interviewers.
