(Junior) Customer Insights & Strategy Executive (f/m/d)

As a Customer Insights & Strategy Executive, you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations.

Key Tasks

• Data provisioning – transforming and formatting data into usable format ready for analysis
• Review datasets to ensure cleanliness
• Analysis – providing key datapoints from large datasets that enable Strategic Insight Leads to identify important information for presentations or further analysis
• Maintenance and upkeep of regular dashboards and reporting (Tableau/ Power BI)
• Review inbound on-demand requests to assess suitability for completion by the team
• Support with presentation creation, adding data and ensuring alignment against brand guideline
• Follow-up support – working with Client Services teams to review and document outcomes from strategic recommendations
• Supporting the team in translating complex data into clear, compelling stories that drive actionable business insights and inform strategic decision-making
• Support Client Director with training content creation and distribution
• Monitor inbound ticket workflow and ensure requests are up to date and on track
• Attend client meetings (in person/ online)
• Communicate data requests to relevant internal teams or external clients
• Coordinate internal and external meetings, advocating prioritisation where necessary
• Stay abreast of digital trends and technologies

Skills & Expertise

• 1+ years of professional online marketing experience
• Understanding of affiliate marketing strategies
• Proficient in Microsoft Office (Word, PowerPoint, Outlook)
• Competent in Excel, able to create basic formulas
• Competent user of Tableau and/or Power BI
• Strong written and verbal communication skills
• Solutions-minded with a close attention to detail, uses initiative to spot trends and improvement opportunities
• Motivated by a desire to learn and understand the ‘why’
• Basic understanding of all online marketing channels

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.

We are hiring in multiple countries; additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.