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- Tasks: Support the Adult Social Care Team with admin tasks like data entry and phone communication.
- Company: Join North Northamptonshire Council, a forward-thinking organisation dedicated to community improvement.
- Benefits: Enjoy 28 days annual leave, a pension scheme, employee discounts, and ongoing training opportunities.
- Why this job: Be part of a supportive team that values creativity and offers a vibrant work environment.
- Qualifications: Good communication skills, IT proficiency, and the ability to work under pressure are essential.
- Other info: This is a fixed-term role for 10 months, with flexible working arrangements available.
The predicted salary is between 21000 - 26000 £ per year.
About the role
Our BSOs are very important to us. They perform crucial duties to support the teams they work for. This is an exciting opportunity to join the Kettering Adult Social Care Team as a Business Support Officer. This position is a Fixed Term of 10 months, for up to 37 hours per week. You will be required to carry out specific administration tasks in order to support the professionals in a busy team.
Applicants will be able to demonstrate good communication skills and be confident on the telephone. You will have a good level of IT skills with a sound knowledge of Word, Outlook and Excel and have a good attention to detail. The successful candidate will be organised and be able to use their own initiative. We need someone who is able to work under pressure and to deadlines and who is friendly and reliable.
The main duties of the role are:
- Answering the phone
- Entering data on the database
- Maintaining spreadsheets
- Taking minutes at meetings
Support will be given on all aspects of the role from both team members and the other BSOs within other Adult Social Care teams. As a BSO within the team, your role is critical. However, we have a network of BSOs within other teams who all support each other.
We have good training opportunities, and you will be working within a supportive and friendly team. The salary for this role is £26,409 pro rata and will be based in The William Knibb Centre, Kettering.
We offer a wide range of benefits to our employees including:
- 28 days annual leave per year (pro rata for part time employees), plus bank holidays, increasing to 30 days after 2 years continuous service and then a further 3 years after 5 years’ continuous service (33 after 5 years).
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
- Ongoing training and development opportunities.
- Free on-site parking.
If you would like to discuss the role further, please contact Claire Worley or Business Support on 01536 805030.
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- Lots of opportunities to develop your skills, knowledge and potential in a large unitary council.
- Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days.
- Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
- Customer-focused
- Respectful
- Efficient
- Supportive
- Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Fixed Term Business Support Officer employer: Northamptonshire Sport
Contact Detail:
Northamptonshire Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Word, Outlook, and Excel. Consider taking a quick online course or tutorial to brush up on your skills, especially in data entry and spreadsheet management.
✨Tip Number 2
Practice your communication skills, particularly over the phone. You might want to role-play common scenarios you could encounter in the role, like answering queries or taking minutes during meetings, to build your confidence.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or plan for managing multiple tasks under pressure. This will demonstrate your ability to prioritise and manage time effectively, which is crucial for this role.
✨Tip Number 4
Research North Northamptonshire Council's values and commitments. Be ready to discuss how your personal values align with theirs during any interviews, as cultural fit is often just as important as skills and experience.
We think you need these skills to ace Fixed Term Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the duties of a Business Support Officer. Emphasise your communication skills, IT proficiency, and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your previous experiences have prepared you for the tasks outlined in the job description.
Highlight Key Skills: In your application, clearly outline your IT skills, particularly with Word, Outlook, and Excel. Provide examples of how you've used these tools effectively in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Northamptonshire Sport
✨Showcase Your Communication Skills
As a Business Support Officer, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, especially over the phone. Practice common interview questions and consider how you can convey your thoughts succinctly.
✨Highlight Your IT Proficiency
Since the role requires good IT skills, make sure to mention your experience with Word, Outlook, and Excel during the interview. You could even prepare examples of how you've used these tools in previous roles to improve efficiency or organisation.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Think of specific instances where you successfully managed multiple tasks or deadlines. Sharing these experiences will show that you can handle the pressures of the role effectively.
✨Emphasise Teamwork and Support
The job involves working within a supportive team environment. Be ready to discuss how you have collaborated with others in past roles and how you can contribute to a positive team dynamic. This will align well with the council's values of being supportive and trustworthy.
