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- Tasks: Manage staff/client rosters and provide admin support to enhance service delivery.
- Company: Join a compassionate local service provider dedicated to enriching lives of people with disabilities.
- Benefits: Enjoy competitive salary, on-site parking, and the chance to make a real difference.
- Why this job: Be part of a supportive team that values your input and fosters a positive work environment.
- Qualifications: Previous rostering experience and strong communication skills are essential; training provided.
- Other info: Permanent full-time role with potential for on-call support every 6 weeks.
The predicted salary is between 48000 - 54000 £ per year.
We are seeking an experienced Rostering Administrator for a permanent role in Ipswich. Join a local based service provider who are dedicated to enriching the lives of people with a disability. With a deep sense of purpose, they provide compassion and support to those who need it the most.
Starting asap, working full-time hours, the role will involve a range of rostering and administration support to the team and their clients.
About the role:
- Develop, implement and manage staff / client rosters to ensure adequate coverage for all shifts and services considering all preferences and suitability.
- Liaise with staff to understand availability, preferences, and any scheduling conflicts, fostering a positive work environment.
- Interact with clients to gather requirements, communicate schedule changes and ensure that staff meet their needs and expectations.
- Ensuring all communication is documented within the rostering system.
- Provide back up support to the Recruitment Officer.
- Assist in the training of staff on rostering systems and processes.
- Associated administration duties.
Where to from here?
To be considered, you should demonstrate the following skills and experience:
- Previous rostering experience (Visual Care rostering system experience would be considered beneficial).
- Accurate keyboarding and data entry skills.
- Excellent verbal and written communication skills.
- Ability to handle sensitive information with discretion and integrity.
- Strong organisational and time management skills.
- Proven ability to work under pressure and adapt to changing and competing priorities.
- A current Yellow Card and Blue Card (or the willingness to obtain).
- Availability to provide on call support outside of the business’ normal hours of operation once every 6 weeks (penalty rates apply).
This is a permanent, full-time role based in Ipswich (on-site car parking available). Salary will be negotiated based on skills and experience ($66,000 – $72,000 per annum plus superannuation) and you will have the opportunity to work with a highly experienced and dedicated team committed to making a meaningful difference in the lives of people facing unique challenges.
Please submit your application today or if you have any questions, contact Sharyn on 3812 2920 or email sharyn@topoffice.com.au. We look forward to hearing from you!
16999T | Rostering Administration Officer employer: TONI&GUY Australia Pty Ltd
Contact Detail:
TONI&GUY Australia Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 16999T | Rostering Administration Officer
✨Tip Number 1
Familiarise yourself with the Visual Care rostering system if you haven't already. Even if you don't have direct experience, showing that you've researched and understand how it works can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills during any conversations or interviews. Be ready to share specific examples of how you've managed multiple tasks or schedules in previous roles, as this is crucial for a Rostering Administration Officer.
✨Tip Number 3
Demonstrate your communication skills by preparing thoughtful questions about the team dynamics and client interactions. This shows your interest in fostering a positive work environment and understanding client needs.
✨Tip Number 4
Be prepared to discuss how you handle pressure and adapt to changing priorities. Think of examples where you've successfully navigated tight deadlines or unexpected changes in your previous jobs.
We think you need these skills to ace 16999T | Rostering Administration Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in rostering and administration. Include specific examples of how you've managed schedules, communicated with staff and clients, and handled sensitive information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with disabilities. Mention your previous rostering experience and how it aligns with the values of the service provider.
Highlight Key Skills: In your application, emphasise your organisational skills, ability to work under pressure, and proficiency in data entry. Mention any experience with rostering systems, especially if you have used Visual Care.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TONI&GUY Australia Pty Ltd
✨Showcase Your Rostering Experience
Be prepared to discuss your previous rostering experience in detail. Highlight any specific systems you've used, like Visual Care, and share examples of how you managed staff schedules effectively.
✨Demonstrate Communication Skills
Since the role involves liaising with both staff and clients, practice articulating your communication style. Be ready to provide examples of how you've handled scheduling conflicts or communicated changes in a positive manner.
✨Emphasise Organisational Skills
The ability to manage multiple priorities is crucial. Prepare to discuss how you stay organised under pressure and share strategies you use to ensure all tasks are completed efficiently.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adapt quickly to changes in staffing or client needs, and be ready to explain your thought process and actions.
