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- Tasks: Support depot operations with admin tasks, customer calls, and scheduling.
- Company: Join CSG, a leading UK environmental company focused on sustainability.
- Benefits: Enjoy bonuses, discounts, healthcare, and 33 days holiday.
- Why this job: Make a positive impact on the environment while growing your career in a supportive culture.
- Qualifications: Strong communication skills and attention to detail; experience is a plus but not required.
- Other info: Full-time role in Sheffield with opportunities for training and development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Sheffield
Role Type: Full-time
Hours: 40 hours
Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive. Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations. We are a leading Environmental company in the UK, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is “It’s all about the people” and many of our 600 workers have been with us for decades. If you are looking for a chance to make your mark in an environment that rewards employee contribution and values its people, you’ll find CSG is a great place to be.
Benefits of a CSG employee:
- Annual bonus scheme for all employees.
- Long Service Award.
- Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
- Share Options – buy into our family future.
- Company perks for retail outlet discounts and more.
- Further development opportunities through in-house, external training and apprenticeship schemes.
- Company health care cash plan – dental / opticians / physio / online GP etc.
- 33 days holiday inclusive of public bank holidays.
- Holiday Buy and Sell Scheme.
Role Accountabilities:
- To provide administrative support to the depot operations where required.
- Coordinate incoming and outbound calls from customers and colleagues.
- Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
- To provide cover when the Transport Manager is on annual leave or not in the office.
- Always ensure the highest levels of customer service.
- Administration of emails and respond to internal and external requests for information/booking requests/quotations.
- Update in-house computer database and operating system as appropriate.
- Processing of orders from booking requests through to job confirmation.
- Liaise with transport and managers to agree schedule dates for bookings.
- Provide administrative support on a wide range of general administration tasks as required.
- Ensure all training requirements are up to date.
- To plan all daily, weekly and monthly work for the allocated areas.
- Ensure all completed daily worksheets to include hours for driving and other duties.
- Ensure all drivers hours are checked against verilocation and confirm drivers’ hours on Xeres.
- Creation of Work Tickets & Consignment Notes in Xeres / PDA / Salesforce.
- Follow ticket confirmation process on Xeres & ensure data in Vehicle Performance Reports is accurate.
- Scheduling of collections considering Group transport availability and location.
- Ensure all training requirements for drivers are up to date.
- Maintain the skills chart.
Person Specification
The Candidate:
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Proactive and positive self-starter.
- Results orientated, self-starter who delivers to deadlines.
- Excellent team working skills.
- Ability to work under pressure in a busy environment.
- Experience within a similar sector would be desirable, however, is not essential.
CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.
If you think that you are the person for this role and would like to find out more about Cleansing Service Group Ltd, please visit our website below.
CSG takes the security of your data seriously. To find out how we process your data for recruitment purposes, please read our recruitment privacy notice.
Transport/Office Administrator employer: CSG
Contact Detail:
CSG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport/Office Administrator
✨Tip Number 1
Familiarise yourself with CSG's mission and values. Understanding their commitment to sustainable waste management will help you align your responses during interviews, showcasing your passion for the environment.
✨Tip Number 2
Highlight any relevant experience in administration or customer service. Even if it's not directly in the transport sector, demonstrating your organisational skills and ability to handle customer inquiries can set you apart.
✨Tip Number 3
Prepare to discuss how you manage pressure and deadlines. Given the fast-paced nature of the role, sharing specific examples of how you've successfully navigated busy environments will show you're a great fit.
✨Tip Number 4
Network with current or former employees of CSG if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Transport/Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Transport/Office Administrator. Emphasise your communication skills, attention to detail, and any administrative experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable practices and how you can contribute to CSG's vision. Mention specific examples from your past experiences that demonstrate your ability to provide excellent customer service and work under pressure.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to manage multiple tasks, and proficiency in using computer databases. These are crucial for the administrative support role at CSG.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at CSG
✨Research the Company
Before your interview, take some time to learn about CSG and its commitment to sustainable waste management. Understanding their values and mission will help you align your answers with what they are looking for.
✨Showcase Your Communication Skills
As a Transport/Office Administrator, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview by providing clear and concise answers.
✨Highlight Your Attention to Detail
This role requires strong attention to detail. Prepare examples from your past experiences where your meticulous nature helped avoid mistakes or improved processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle pressure. Think of situations where you successfully managed multiple tasks or resolved conflicts in a busy environment.
