Logistics Coordinator, Retail - EMEA & APAC

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We have helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team.

As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

As our Logistics Coordinator, you will primarily support new retail partnerships by managing purchase orders and order fulfillment for key retail partners in the EMEA and APAC regions, ensuring accuracy, timely processing, and adherence to retailer compliance requirements. You will also maintain daily communication between the company, customers, and logistics partners, while driving initiatives to optimize operations and enhance overall efficiency.

What You Will Do:

• Purchase Order and Order Fulfillment Management: Oversee and manage purchase orders for key retail partners in the EMEA and APAC regions. Ensure accuracy, review inventory levels, and process orders in a timely manner. Coordinate the execution of orders, including shipping and deliveries, to meet the specific requirements and expectations of retail partners.
• Retailer Compliance: Ensure adherence to retailer-specific requirements, including understanding and implementing routing requirements, creating Advance Shipping Notices (ASNs), and analyzing Key Performance Indicators (KPIs) to meet retailer expectations.
• Reporting and Documentation: Maintain comprehensive records and provide regular reports on inbound and outbound shipments, inventory levels, returns, and overall logistics performance.
• Inventory Management: Track and manage inventory levels for packaging materials, components, and finished goods. Reconcile 3PL inventory as needed and process necessary transactions to ensure accuracy.
• Return Management: Manage the return process, including handling returns and coordinating with partners, finance, and customer service. Oversee return inventory processes such as disposition and refurbishment.
• Collaboration: Build and maintain effective relationships with key stakeholders, including internal teams, retail partners, and third-party logistics (3PL) partners, to ensure smooth operations and resolve issues as they arise.
• Logistics Optimization: Identify areas for improvement within logistics and supply chain processes. Collaborate with internal teams and logistics partners to implement enhancements and provide business recommendations for increased efficiency and cost-effectiveness.

This is a hybrid role located in London, UK (near Monument Station), the candidate should be based in the London Metropolitan Area and able to come into the office 3 days per week.

Qualifications:

• 2+ years of experience working in a logistics role
• Experience working in major retailer portals to manage POs, route shipments, and ensure ASN compliance. Amazon Vendor Central experience is a plus
• Knowledge of routing requirements, arranging transportation using 3rd party logistics providers, or working directly with carriers for timely deliveries to retailers' DCs or stores
• Familiarity with contract manufacturing, 3PL distribution, finished goods assembly, and order processing and execution
• EDI and ERP experience, specifically with NetSuite, is a plus

You Will Fit Our Team If You Also Have:

• Strong analytical skills and a hands-on approach
• Ability to manage multiple complex projects simultaneously
• Independent work style with a proactive attitude
• Ability to work effectively in cross-functional teams, including those in different timezones
• Excellent skills in Sheets and Google Workspace.

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary
• An Oura Ring of your own + employee discounts for friends & family
• Flexible working hours and remote working arrangements
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. £57,595 - £71,993 (Base Only)

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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