People Experience Partner - 6 month FTC

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

FTC to end Dec 2025. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

What this job involves:

The Property & Asset Management (PAM) business has an ambitious strategy in place. The PAM People Experience Partner will be responsible for supporting the Head of HR for PAM with delivering the PAM people strategy as well as people elements of the PAM transformation programme, which includes managing and directly delivering employee relations processes associated with these supported by the central Employee Relations CoE.

Our People Experience Partner (PXP) teams strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. PXP teams will activate HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle. PXPs will use their business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to enhance moments that matter enabling talent to do their best work.

What your day-to-day will look like:

• Co-ordinate and drive HR projects linked to Project Frontier (PAM’s transformation programme) supporting the Head of HR in the delivery of these from a People and Culture perspective.
• Develop and implement the HR project plan and effectively communicate milestone accomplishments to key stakeholders.
• Ensure standard project management disciplines (e.g. status reporting, issue management, risk management, meeting/event management, deliverable management, project tracking).
• Ensuring that local policies and practices are in line with the Global HR strategy.
• Lead Talent Management activities for assigned employee groups: Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning.
• Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging.
• Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team.
• Provide consultation to business stakeholders through coaching, training and advisory support.
• Support assigned employee group in culture change, ways of working and stabilisation of new business with great consideration given to employee experience.
• Execute on HR tasks by driving efficiencies in the employee life cycle – using touchpoints and hand-offs to other People Solutions and Experience stakeholders.

Business Expertise:

• Experience of delivering HR and Operational activity within a complex organisation.
• Strong background in technology and how this can be leveraged to support organisation efficiency.
• Team player who can leverage business strategy to effectively support local programs.

Leadership:

• Drive the skills and expertise of the workforce on the ground, serving as a local HR professional.
• Skilled facilitator, who can lead local and regional employee events, programs, etc.
• Strong team and project management skills with the ability to effectively manage priorities.

Problem Solving:

• Ability to adjust styles of communicating to varying situations to ensure an inclusive environment.
• A passion to work with people across a variety of backgrounds teaching and learning from people across the organisation.
• Excellent organisational skills with a starter finisher mentality with acute attention to detail.

Interpersonal Skills:

• Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders.
• Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers.
• An appetite for exceeding expectations and creating wow within the business.

Desired or preferred experience and technical skills:

• Experience with Workday is highly beneficial, but not essential and other HRIS experience is suitable.
• Experience using Service Now (HR Direct ticketing) or similar digital workflow applications.
• Relevant HR professional qualification or equivalent experience.

Required Skills and Experience:

• Project Management and excel capability to deliver People projects.
• Prefer experience working in a matrixed, and geographically distributed organisation.
• Skilled team player able to communicate their thoughts clearly and effectively.
• Microsoft Office Suite.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

If you require any changes to the application process, please email or call +44 (0) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process.