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- Tasks: Join us as an Event Steward, welcoming visitors and ensuring event safety.
- Company: Stadium provides world-class event services across Liverpool and the North West.
- Benefits: Enjoy flexible casual work hours and competitive pay starting at £12.21 per hour.
- Why this job: Experience thrilling events like concerts and sports while developing your customer service skills.
- Qualifications: No prior experience needed; just a good level of English and a calm demeanour under pressure.
- Other info: Must be over 18 to apply; training provided for all successful candidates.
Location: Liverpool, Merseyside, United Kingdom
We are looking for Event Stewards to work across Liverpool and the North West; and join us as part of our Event Stewarding team. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular Everton FC, Burnley Football Club, Wigan Athletic, Wigan Warriors, Manchester United and more!
Stadium serves its clients with one goal in mind – keeping people safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offering an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
All skills below are advantageous however not essential as we will provide all training to support successful candidates:
- Experience working as an Event Steward
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
If you want to work as an SIA operative, please apply using the specific SIA job advert, this advert is specifically for Event Stewards. Shift times will vary on each event, early and late shifts will be available. All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay: Depending on the event you work, the hourly rate is £12.21
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
Event Steward Liverpool employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward Liverpool
✨Tip Number 1
Familiarise yourself with the venues and events in Liverpool and the North West. Knowing the layout of stadiums and popular event locations can give you an edge during interviews, as it shows your enthusiasm and readiness to engage with the role.
✨Tip Number 2
Network with current or former Event Stewards. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying and during any potential interviews.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or at a recruitment event, showing that you can handle queries and provide excellent service will make you stand out.
✨Tip Number 4
Be prepared to discuss how you would handle high-pressure situations. Think of examples from past experiences where you've successfully managed stress, as this is crucial for the role of an Event Steward.
We think you need these skills to ace Event Steward Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Event Steward position. Tailor your application to highlight relevant experiences, especially in customer service or event management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience related to event stewarding or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle high-pressure situations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the events you would be working at. Mention any relevant experience and how it aligns with the company's goal of providing excellent customer service and safety.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the event stewarding role.
How to prepare for a job interview at Stadium Group
✨Show Your Customer Service Skills
As an Event Steward, you'll be the face of the event. Make sure to highlight any previous experience in customer service roles during your interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Calmness Under Pressure
The ability to remain calm in high-pressure situations is crucial for this role. Prepare to discuss scenarios where you've successfully managed stress or conflict, showcasing your problem-solving skills and composure.
✨Familiarise Yourself with the Events
Research the events you might be working at, such as matches for Everton FC or concerts. Showing knowledge about these events can impress the interviewer and demonstrate your enthusiasm for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about training opportunities or the types of events you'll be stewarding. It shows your interest in the position and helps you gauge if it's the right fit for you.
