Ticket Sellers, Guides and Drivers
Ticket Sellers, Guides and Drivers

Ticket Sellers, Guides and Drivers

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a ticket seller, guide, or driver and share Edinburgh's rich history.
  • Company: Edinburgh Bus Tours offers unforgettable experiences for tourists and locals alike.
  • Benefits: Enjoy competitive pay, discounts, and the chance to work in a vibrant city.
  • Why this job: Be part of a passionate team that brings Edinburgh's stories to life every day.
  • Qualifications: No specific experience required, just a love for Edinburgh and great customer service skills.
  • Other info: Work in iconic locations like St. Andrew Square and Waverley Bridge.

Edinburgh Bus Tours is the best way to discover Edinburgh, and our team of drivers, tour guides and ticket sellers know Edinburgh inside out. With four tours to choose from, Edinburgh Bus Tours are adored by tourists and residents alike.

Our drivers take customers on a unique journey – opening the doors to hundreds of years of history, tradition and heritage. Often acting as an encyclopaedia of all things Edinburgh, our specialist tour guides use their knowledge and surroundings to capture the minds and hearts of our customers.

Our ticket sellers on St. Andrew Square and Waverley Bridge are our first line of customer service on the streets of Edinburgh. Knowledgeable and passionate about our city and all that it has to offer, our teams enjoy a competitive pay package and access to a range of colleague benefits and discounts.

Are you as enchanted with Edinburgh as we are? Get in touch with us today.

Ticket Sellers, Guides and Drivers employer: Lothian Buses

At Edinburgh Bus Tours, we pride ourselves on being an exceptional employer, offering our team of Ticket Sellers, Guides, and Drivers a vibrant work culture steeped in the rich history of Edinburgh. Our employees enjoy competitive pay, a variety of benefits, and opportunities for personal growth while sharing their passion for the city with visitors. Join us in creating memorable experiences for tourists and locals alike in the heart of Scotland's capital.
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Contact Detail:

Lothian Buses Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ticket Sellers, Guides and Drivers

✨Tip Number 1

Familiarise yourself with Edinburgh's history and key attractions. As a ticket seller, guide, or driver, having in-depth knowledge about the city will not only impress your potential employers but also enhance the experience for tourists.

✨Tip Number 2

Engage with local tourism groups or forums online. Networking with other professionals in the tourism industry can provide valuable insights and connections that may lead to job opportunities with Edinburgh Bus Tours.

✨Tip Number 3

Consider visiting Edinburgh Bus Tours and experiencing their service firsthand. This will give you a better understanding of their operations and allow you to ask informed questions during any interviews.

✨Tip Number 4

Showcase your passion for Edinburgh in your conversations. Whether it's through storytelling or sharing personal experiences, demonstrating your enthusiasm for the city can set you apart from other candidates.

We think you need these skills to ace Ticket Sellers, Guides and Drivers

Customer Service Skills
Knowledge of Edinburgh's History and Culture
Communication Skills
Sales Skills
Interpersonal Skills
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Attention to Detail
Driving Skills (for Drivers)
Public Speaking (for Guides)
Multilingual Abilities (if applicable)

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of Ticket Sellers, Guides, and Drivers. Highlight your passion for Edinburgh and any relevant experience in customer service or tourism in your application.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous work in tourism, driving, or customer service, and include specific examples of how you've engaged with customers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for Edinburgh and the role. Mention why you want to work with Edinburgh Bus Tours specifically and how your background makes you a great fit for their team.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Lothian Buses

✨Show Your Passion for Edinburgh

Make sure to express your love and knowledge of Edinburgh during the interview. Share personal experiences or interesting facts about the city that highlight your enthusiasm, as this role is all about connecting with tourists and residents alike.

✨Demonstrate Customer Service Skills

Since ticket sellers are the first point of contact for customers, it's crucial to showcase your customer service skills. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles.

✨Know the Tours Inside Out

Familiarise yourself with the different tours offered by Edinburgh Bus Tours. Being able to discuss the unique aspects of each tour will show your preparedness and genuine interest in the position.

✨Practice Your Communication Skills

As a driver or guide, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to rehearse a brief introduction about yourself and why you want to work with Edinburgh Bus Tours.

Ticket Sellers, Guides and Drivers
Lothian Buses
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