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- Tasks: Generate appointments with directors and manage the sales pipeline effectively.
- Company: Join a well-established tech company based in Glasgow, Scotland.
- Benefits: Enjoy a target-driven environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values technology and customer experience.
- Qualifications: Proven sales experience and excellent client engagement skills required.
- Other info: Contact matt@cactussearch.co.uk to apply.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for an experienced Business Development Manager (Contact Centre OR SaaS) to join a fantastic, well-established business based in Glasgow, Scotland. The successful candidate will be responsible for generating appointments at director level for themselves and the BD team to convert. They should be target-driven, bright, confident, and have a keen interest in technology.
Key Responsibilities:
- Target the right new clients for the Contact Centre business.
- Follow up on internal and external leads to convert inquiries into appointments.
- Work towards set Business Development KPIs.
- Provide first-class customer service to potential new customers and portray the company positively at all times.
- Develop B2B pipeline by engaging new prospective customers.
- Manage the sales pipeline effectively.
- Work towards business targets.
- Ensure a great customer experience, including the customer journey and onboarding process.
Key Skills Required:
- Excellent client engagement and development skills.
- Experience in high-volume outbound calling approaching new logos.
- Proven sales experience within a target-driven environment.
- Ability to organize, prioritize, and manage workflow to meet sales objectives.
- Consistently work towards and exceed expectations and targets.
- Exceptional interpersonal skills for engaging clients, business owners, and colleagues.
- Ability to use initiative to manage performance and understand BD KPIs.
- Experience in B2B business pipeline development.
- Strong influencing and negotiation skills.
- Excellent rapport-building abilities.
- Highly motivated with the ability to work to targets.
Please contact matt@cactussearch.co.uk.
Business Development Manager - Saas/Contact Centre employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - Saas/Contact Centre
✨Tip Number 1
Network with professionals in the SaaS and Contact Centre industries. Attend relevant events, webinars, or meetups in Glasgow to connect with potential clients and industry peers. Building relationships can lead to valuable referrals and insights.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in the SaaS and Contact Centre sectors. Being knowledgeable about current innovations will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 3
Practice your pitch for generating appointments at the director level. Tailor your approach to highlight how your solutions can address specific pain points for businesses. Confidence and clarity in your communication can make a significant difference.
✨Tip Number 4
Utilise social media platforms like LinkedIn to connect with decision-makers in target companies. Share insightful content related to business development and engage with posts from potential clients to increase your visibility and credibility in the industry.
We think you need these skills to ace Business Development Manager - Saas/Contact Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, particularly in SaaS or contact centre environments. Use specific examples of how you've met or exceeded sales targets and developed B2B pipelines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their business model and how your skills align with their needs, especially in client engagement and managing sales pipelines.
Highlight Key Skills: In your application, emphasise your interpersonal skills, ability to work towards KPIs, and experience in high-volume outbound calling. Provide concrete examples of how you've successfully influenced and negotiated with clients.
Showcase Your Tech Savvy: Since the role requires a keen interest in technology, mention any relevant tools or software you are familiar with that can aid in business development. This could include CRM systems or analytics tools that help manage sales performance.
How to prepare for a job interview at Cactus Search
✨Research the Company
Before your interview, take some time to research the company thoroughly. Understand their products, services, and recent developments in the SaaS and Contact Centre sectors. This will help you tailor your responses and show genuine interest.
✨Prepare for Role-Specific Questions
Expect questions related to business development, client engagement, and sales strategies. Be ready to discuss your previous experiences and how they relate to generating appointments and managing a sales pipeline effectively.
✨Demonstrate Your Target-Driven Mindset
Since the role is target-driven, be prepared to share examples of how you've met or exceeded targets in the past. Highlight your motivation and strategies for achieving business development KPIs.
✨Showcase Your Interpersonal Skills
As this position requires excellent interpersonal skills, think of examples where you've successfully built rapport with clients or colleagues. Emphasise your ability to engage and influence others positively.
