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For Companies At a Glance
- Tasks: Install and support interactive A/V solutions at various locations.
- Company: Join a dynamic team focused on innovative technology and client satisfaction.
- Benefits: Enjoy flexible working options and opportunities for travel.
- Why this job: Be part of exciting projects that enhance presentations and client experiences.
- Qualifications: Technical skills in A/V systems and IT support are essential.
- Other info: Opportunity to work on diverse projects across London and beyond.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with architectural model lighting systems and other devices for seamless presentations.
The Role
As a Technical Support Engineer, you'll work across teams, handling a mix of technical support, IT + A/V installations, management and installation of exhibition rental equipment, and system maintenance.
Key Responsibilities:
- Monitor and maintain client and in-house systems to ensure smooth operation.
- Provide first-line technical support, troubleshooting and resolving issues.
- Install, update, and maintain Tekuchis interactive software remotely and on-site.
- Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment.
- Liaise with client IT teams to ensure optimal network infrastructure for our systems.
- Assist with in-house IT infrastructure maintenance and organisation of rental equipment.
Essential Skills/Experience:
Technical Support and Audio/Visual Engineer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support and Audio/Visual Engineer
✨Tip Number 1
Familiarise yourself with the latest A/V technologies and interactive solutions. Being knowledgeable about current trends and tools will not only help you in interviews but also show your passion for the field.
✨Tip Number 2
Network with professionals in the A/V and technical support industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or managed installations. Real-life examples will demonstrate your problem-solving skills and hands-on experience.
✨Tip Number 4
Research StudySmarter's products and services thoroughly. Understanding our interactive software and how it integrates with various systems will give you an edge during discussions with our team.
We think you need these skills to ace Technical Support and Audio/Visual Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and A/V engineering. Include specific examples of past projects or roles where you installed, maintained, or supported interactive solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your familiarity with interactive software and A/V equipment, and explain how your skills align with the responsibilities outlined in the job description.
Showcase Technical Skills: In your application, emphasise your technical skills related to troubleshooting, system maintenance, and installation of A/V equipment. Use industry-specific terminology to demonstrate your expertise.
Highlight Team Collaboration: Since the role involves liaising with client IT teams, mention any previous experiences where you successfully collaborated with others. This will show your ability to work effectively in a team environment.
How to prepare for a job interview at Click To Hired
✨Show Your Technical Know-How
Be prepared to discuss your experience with A/V equipment and interactive software. Highlight specific projects where you've installed or maintained similar systems, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting, be ready to share examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarise Yourself with the Company’s Products
Research StudySmarter's interactive solutions and any recent projects they’ve undertaken. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their success.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, ongoing projects, or future developments in A/V technology. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
