At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service at Wendy's.
- Company: Join Wendy's, a global fast-food brand known for quality and fresh ingredients.
- Benefits: Enjoy 28 paid holidays, free meals, and a clear career path with training.
- Why this job: Be part of a fun, flexible work culture that values your ideas and growth.
- Qualifications: 3 years of operations experience and 4 years in management required.
- Other info: Wendy's is an equal opportunity employer, welcoming all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Why Wendy's?
In 1969, our founder Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we're staying for good. Dave had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. And here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense.
Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.
The benefits:
- 28 Paid days Holiday
- Free meals and family discounts
- Defined career path, training, and professional development
- Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.
What you'll do:
- Lead a multi-talented team.
- You're in charge of all people and operations for your Wendy's restaurant.
- You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
- You show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.
- You give and take direction like a pro. You're passionate about developing employees with the goal to maximize their contributions and future promotability.
- You have an eye for great talent that you can recruit, train, and develop; while promoting a fun, energizing work environment where people want to come to work each day.
- You work with HR to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
- This one's a no-brainer: you're in charge of increasing store sales with a knack for improving profitability.
What you bring to the table:
- Experience of leading people, even better if you did it in a food service environment
- 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment
- 4 years of management experience
- Flexibility to work 45-hour work weeks – must be available all day parts and days of the week.
- You're willing and able to travel to other locations (restaurants, area office, etc.) as needed.
- Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world's most thriving and beloved restaurant brand.
Restaurant General Manager employer: Wendys
Contact Detail:
Wendys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with Wendy's brand values and culture. Understanding their commitment to quality and customer service will help you align your interview responses with what they value most.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills in a fast-paced environment. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Research the Newcastle upon Tyne location and its community. Being knowledgeable about the local market can demonstrate your commitment to the role and how you can contribute to the restaurant's success.
✨Tip Number 4
Network with current or former employees of Wendy's if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at Wendy's. Highlight your relevant experience in leading teams and managing operations in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership experience, particularly in food service, and any achievements that demonstrate your ability to improve profitability and team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention Wendy's values and how they resonate with you. Provide specific examples of how you've successfully led teams and improved operations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wendys
✨Know the Brand
Familiarise yourself with Wendy's history, values, and menu. Understanding their commitment to quality and customer service will help you align your answers with their expectations.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team, especially in a fast-paced environment. Highlight how you developed talent and improved team performance.
✨Emphasise Customer Service
Wendy's prides itself on treating customers like family. Be ready to discuss how you would ensure exceptional service and handle customer complaints effectively.
✨Discuss Profitability Strategies
Think about ways to increase store sales and profitability. Be prepared to share ideas on how you can contribute to the restaurant's financial success while maintaining quality.