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- Tasks: Lead client onboarding for healthcare software, delivering training and support.
- Company: Join a mission-driven startup focused on improving healthcare access.
- Benefits: Enjoy remote work flexibility and earn up to £45k+ with career progression.
- Why this job: Be part of a collaborative team influencing healthcare technology adoption.
- Qualifications: 3+ years in healthcare tech or software implementation; strong communication skills required.
- Other info: Experience with pharmacy systems is a bonus; project management skills are desirable.
The predicted salary is between 36000 - 60000 £ per year.
Do you like variety - no 2 days being the same? Are you customer-centric, delivering training and support to customers? Enjoy being in a small team, wearing loads of hats? And like remote working from home, able to earn up to £45k+?
We are seeking a Healthcare Solutions Implementation Specialist with a strong background in digital health platforms, software implementation, and customer onboarding. You will play a vital role in ensuring a seamless transition for our pharmacy clients, from initial setup to go-live. If you have a flair for project management and operational efficiency, that’s a significant plus.
Key Responsibilities:- Lead and manage the end-to-end onboarding process for new clients (primarily pharmacies).
- Configure and implement software solutions tailored to each client’s needs.
- Deliver engaging and effective training sessions (remote and in-person) to pharmacy staff on using our health tech platform.
- Act as the primary point of contact during onboarding and early-stage usage, ensuring high levels of customer satisfaction.
- Collaborate with Product and Support teams to continuously improve onboarding materials, guides, and FAQs.
- Identify areas of operational improvement in implementation workflows and suggest/drive changes.
- Monitor client performance post-implementation and provide ongoing support or escalation where needed.
- (Optional/Bonus) Assist with internal project management, operations planning, or client rollout scheduling.
- 3+ years experience in a healthcare technology, pharmacy tech, or digital health environment.
- Proven track record in software implementation, onboarding, or customer success.
- Strong understanding of the pharmacy sector, clinical workflows, or private healthcare services.
- Exceptional communication, training, and presentation skills.
- Comfortable working cross-functionally with tech, product, and support teams.
- Self-starter with excellent organisational skills and the ability to manage multiple client rollouts.
- Project management or operations experience is highly desirable (formal certification such as PMP or Prince2 is a plus but not required).
- Experience with pharmacy management systems (e.g., EMIS, PharmOutcomes, Sonar, etc.).
- Knowledge of clinical pathways or NHS/private service integration.
- Experience creating SOPs, training materials, or client-facing documentation.
- Be part of a growing, mission-driven startup improving healthcare access.
- Work with a collaborative, high-performing team.
- Opportunity to influence how healthcare technology is adopted across pharmacies.
- Flexible work environment and real career progression.
To Apply: Please send your CV and a short cover letter outlining your experience in software onboarding and healthcare technology.
Software Implementation Consultant - Healthcare employer: GK Recruitment
Contact Detail:
GK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Implementation Consultant - Healthcare
✨Tip Number 1
Familiarise yourself with the specific healthcare technology and pharmacy management systems mentioned in the job description, such as EMIS or PharmOutcomes. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the healthcare tech industry, especially those who have experience in software implementation. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your project management skills and any relevant experiences in detail. Highlight specific examples where you've successfully managed client onboarding or implementation processes, as this is a key aspect of the role.
✨Tip Number 4
Showcase your communication and training abilities by preparing a brief presentation or training outline related to software onboarding. This could be a great way to demonstrate your skills during the interview process.
We think you need these skills to ace Software Implementation Consultant - Healthcare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare technology and software implementation. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: In your cover letter, focus on your experience with customer onboarding and training in a healthcare setting. Share specific examples of how you've successfully managed client relationships and improved operational efficiency.
Showcase Your Skills: Emphasise your project management skills and any relevant certifications, such as PMP or Prince2. Mention your ability to work cross-functionally and your understanding of pharmacy workflows to stand out.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GK Recruitment
✨Understand the Healthcare Landscape
Familiarise yourself with the healthcare technology sector, especially pharmacy management systems. Being able to discuss current trends and challenges in digital health will show your genuine interest and expertise.
✨Showcase Your Training Skills
Prepare to demonstrate your ability to deliver engaging training sessions. Consider sharing examples of past experiences where you successfully trained clients or colleagues, highlighting your communication and presentation skills.
✨Highlight Project Management Experience
If you have experience in project management, be ready to discuss specific projects you've led. Emphasise your organisational skills and how you managed multiple client rollouts effectively.
✨Prepare Questions for Them
Think of insightful questions to ask about their onboarding processes and team dynamics. This shows your enthusiasm for the role and helps you assess if the company culture aligns with your values.
