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- Tasks: Support clients with training and education on innovative sleep apnea technology.
- Company: ZOLL Itamar is a leading medical device company focused on improving patient outcomes.
- Benefits: Enjoy remote work, travel opportunities, and a supportive team culture.
- Why this job: Make a real impact on patients' lives while growing your career in a dynamic environment.
- Qualifications: Bachelor's degree in Bio Engineering or related field; 1-3 years in sleep medicine preferred.
- Other info: Join a fast-growing company with a commitment to innovation and patient care.
The predicted salary is between 36000 - 60000 £ per year.
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US.
Job Type: Remote - Central England
Job Summary: ZOLL Itamar UK is looking for a new Regional Clinical Support Specialist (RCSS) for Central England and Wales. The Regional Clinical Support Specialist (RCSS) will play a central role in further growth of the WatchPAT market share in Central England and Wales, and assuming responsibility for educating, training, and supporting clients and leads in this territory and beyond. This role requires strong clinical and organisational skills, a customer service-oriented approach, and close collaboration with EMEA Area Business Director, UKI Country Manager, a team of RCSSs, and technical support teams.
Essential Functions:
- Provide technical and clinical training to staff in accounts.
- Assisting clients with clinical questions.
- Educating clients and potential leads about Itamar’s technology and its advantages.
- Visit clients on a regular basis to educate and support the clients’ staff.
- Manage communication and collaboration with local KOLs.
Required/Preferred Education and Experience:
- Bachelor's Degree in Bio Engineering / Bio medical / similar preferred.
- 1-3 years’ experience in sleep medicine, either as sleep technician / Respiratory physiologist preferred.
- Residence in or around the Central England or Wales.
- Background in clinical training (mentoring new staff) – an advantage.
Knowledge, Skills and Abilities:
- Ability to deliver a presentation.
- Readiness to travel within the UK (about 50% percent of time) and from time to time International travel (car allowance/company car will be provided).
- Self-discipline, and ability to manage your own schedule.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
Clinical Support Specialist - Central England and Wales employer: ZOLL Medical Corporation
Contact Detail:
ZOLL Medical Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Specialist - Central England and Wales
✨Tip Number 1
Familiarise yourself with ZOLL Itamar's products, especially the WatchPAT device. Understanding its features and benefits will help you engage effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the sleep medicine field. Attend relevant conferences or webinars to connect with key opinion leaders (KOLs) and gain insights into the latest trends and challenges in the industry.
✨Tip Number 3
Prepare to discuss your clinical training experience in detail. Highlight specific examples of how you've mentored staff or provided training, as this will be crucial for the role of Regional Clinical Support Specialist.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage your schedule and travel effectively. This is important for a role that requires regular client visits and collaboration with various teams.
We think you need these skills to ace Clinical Support Specialist - Central England and Wales
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Clinical Support Specialist. Familiarise yourself with ZOLL Itamar's products, especially the WatchPAT device, and how they impact patient care.
Tailor Your CV: Highlight your relevant experience in sleep medicine and clinical training. Emphasise any customer service roles and your ability to educate and support clients, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient outcomes and your understanding of the medical device industry. Mention specific experiences that demonstrate your skills in training and client support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare field.
How to prepare for a job interview at ZOLL Medical Corporation
✨Know Your Product Inside Out
Familiarise yourself with the WatchPAT device and its advantages. Be prepared to discuss how it aids in diagnosing sleep apnea and how it stands out from competitors. This will show your genuine interest and understanding of the role.
✨Demonstrate Clinical Knowledge
Since the role requires a background in sleep medicine, be ready to discuss your experience as a sleep technician or respiratory physiologist. Highlight specific cases where you made a difference in patient outcomes to showcase your expertise.
✨Showcase Your Training Skills
As the position involves educating clients, prepare examples of how you've successfully trained or mentored others in the past. Discuss your approach to making complex information accessible and engaging for different audiences.
✨Emphasise Your Customer Service Approach
This role is customer-facing, so illustrate your commitment to excellent service. Share experiences where you went above and beyond to support clients, and explain how you handle challenging situations with professionalism and empathy.
