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- Tasks: Conduct user research to enhance experiences in scholarly publishing.
- Company: Wiley empowers knowledge seekers and promotes education globally.
- Benefits: Enjoy flexible work hours, meeting-free Fridays, and a supportive learning environment.
- Why this job: Join a collaborative team that values innovation and user insights.
- Qualifications: Experience in UX research and strong communication skills are essential.
- Other info: Wiley is committed to diversity and offers reasonable accommodations for applicants.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for a user experience researcher who is passionate about applying their research skills to shape user experiences across scholarly publishing. Working alongside researchers, strategists, designers, product and technology teams, you will combine a rigorous understanding of research methods with a collaborative approach to ensure that product strategy and design are based on a solid foundation of research.
How you will make an impact:
- Plan and execute qualitative and quantitative research studies, including user interviews, surveys, usability testing, analytics, and unmoderated studies to gather findings and insights.
- Partner with strategists, designers, product and engineering teams to understand business goals and user needs.
- Work closely with these cross-functional teams to formulate research plans and translate research findings into actionable recommendations.
- Synthesize research findings, insights, and recommendations that will guide product and design decisions.
- Share research reports and presentations with stakeholders and the wider organization.
- Contribute to the direction of strategic initiatives based on insights learned from research.
- Continuously monitor user feedback and update appropriate artifacts (e.g., journey maps, personas).
- Champion the voice of the user throughout the company through cross-functional team collaboration, shared learning, and presentations.
What we look for:
- Proven experience conducting user research and translating findings into actionable recommendations.
- Experience with UX research methods and a strong desire for continued learning & improvement of research skills.
- Detail-oriented and able to condense large amounts of information into clear and organized reports.
- Organized and capable of balancing multiple projects at one time.
- Highly collaborative and comfortable bringing different teams together.
- Excellent command of written and spoken English.
- Experience with scholarly research or in the publishing industry.
Wiley is committed to providing reasonable accommodation to applicants and employees with disabilities. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees.
User Experience Researcher employer: Wiley
Contact Detail:
Wiley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Researcher
✨Tip Number 1
Familiarise yourself with the latest UX research methods and tools. Being well-versed in both qualitative and quantitative techniques will not only enhance your skill set but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the scholarly publishing industry. Attend relevant conferences or webinars, and engage with others on platforms like LinkedIn. This can help you gain insights into the field and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how your research has influenced product design or strategy in past roles. Having concrete stories ready will showcase your ability to translate findings into actionable recommendations.
✨Tip Number 4
Stay updated on trends in user experience and scholarly publishing. Being knowledgeable about current challenges and innovations in these areas will allow you to contribute meaningfully to discussions during the interview process.
We think you need these skills to ace User Experience Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of a User Experience Researcher. Familiarise yourself with UX research methods and how they apply to scholarly publishing.
Tailor Your CV: Craft your CV to highlight relevant experience in user research, particularly any projects that involved qualitative and quantitative studies. Emphasise your ability to translate findings into actionable recommendations.
Prepare Your Portfolio: Include a link to your UX research portfolio in your application. Showcase your best work, focusing on case studies that demonstrate your research skills and collaborative approach with cross-functional teams.
Write a Compelling Cover Letter: In your cover letter, express your passion for user experience research and how it aligns with Wiley's mission. Mention specific experiences that illustrate your detail-oriented nature and ability to balance multiple projects.
How to prepare for a job interview at Wiley
✨Showcase Your Research Skills
Be prepared to discuss your experience with various UX research methods. Highlight specific projects where you successfully conducted user interviews, surveys, or usability testing, and explain how your findings influenced design decisions.
✨Understand the Company’s Goals
Before the interview, research Wiley's mission and values. Be ready to articulate how your skills and experiences align with their goals in scholarly publishing and how you can contribute to their innovative approach.
✨Prepare for Collaboration Questions
Since the role involves working closely with cross-functional teams, expect questions about your collaborative experiences. Think of examples where you brought different teams together to achieve a common goal and how you communicated research findings effectively.
✨Present Clear and Organised Reports
Demonstrate your ability to condense complex information into clear reports. Bring samples of your previous work, such as research reports or presentations, to showcase your detail-oriented approach and effective communication skills.
