Operational Resilience & Business Continuity Specialist

Job Title: Operational Resilience Specialist

Contract Type: Permanent, Part Time, Full Time, Job Share option available

Salary Range: £33,200 – £49,800

Location: Eastleigh Hybrid

Closing Date for applications: Friday 25th July 2025

Operational Resilience Specialist

We are seeking an experienced Operational Resilience Specialist who is organized and operationally minded to support the development, implementation, and continuous improvement of resilience and continuity strategies across the organization. The role involves working collaboratively with both IT and Business functions to ensure a comprehensive understanding of operational needs and recovery objectives.

The successful candidate will assist the Operational Resilience & Business Continuity Manager in delivering the Business Continuity Management framework for all Ageas UK locations and in administering business continuity processes and best practices.

Main Responsibilities:

1. Maintain and update BC/Resilience policies, plans, and documentation.
2. Ensure recovery objectives and impact tolerances are met.
3. Collaborate with IT on continuity testing and disaster recovery planning.
4. Support crisis response, recovery site operations, and return-to-normal activities.
5. Report on test outcomes and continuity issues.
6. Promote Operational Resilience and Business Continuity awareness, training, and communications across Ageas.
7. Ensure compliance with Group policy and regulatory requirements.
8. Conduct business impact analyses and risk assessments.
9. Design and implement effective continuity mechanisms and procedures.
10. Oversee the effective execution of Disaster Recovery testing, ensuring plans support recovery point and time objectives, and update plans based on testing outcomes.

Skills and Experience:

1. Experience in Business Continuity Management, planning, and testing within the financial sector is essential.
2. Experience in Operational Resilience & Business Continuity aligned with regulatory guidelines/principles.
3. CBCI qualification or equivalent is desirable.
4. Understanding of the BCM Lifecycle.
5. Experience with controls related to business process, governance, risk, and education.
6. Strong communication skills, both verbal and written.
7. Excellent interpersonal skills and ability to engage with stakeholders at all levels.
8. Experience dealing with external stakeholders.
9. Good decision-making, team working, proactive planning, and organizational skills.

At Ageas, we offer a wide range of benefits to support you and your family, helping us achieve Top Employer status in the UK. Some benefits include:

• Flexible Working options, including part-time and job-share roles, with a minimum of 35 days holiday (including bank holidays) and the option to buy and sell days.
• Health benefits such as Dental Insurance, Health Cash Plan, Well-being activities, and mental health support.
• Financial benefits including Bonus Schemes, Pension, Savings, and Loans.
• Workplace support such as yoga, mindfulness, social events, and family leave policies.
• Additional perks like tech deals, cycle schemes, and car salary exchange.
• Return-to-work programs after maternity leave.

About Ageas: We are one of the UK’s largest car and home insurers, committed to inclusivity and diversity. We are a signatory of the Race at Work Charter and Women in Finance Charter, a member of iCAN and GAIN, and a Disability Confident Leader. We guarantee fair recruitment processes and support for applicants with disabilities. For more information, visit our website.

We uphold a zero-tolerance policy towards harassment during recruitment, ensuring respectful and professional treatment for all applicants. We aim to have outstanding people across our business and are open to flexible working arrangements. To learn more about us, see our About Us page.

Join Ageas and be part of a winning team. Click the ‘Apply’ button to submit your application.

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