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- Tasks: Manage LinkedIn messaging and outreach, respond to leads, and document daily actions.
- Company: Join a global recruitment consultancy helping LegalTech firms find top talent.
- Benefits: Flexible hours, remote work, and a supportive team culture.
- Why this job: Perfect for organised individuals who enjoy online communication and following processes.
- Qualifications: Detail-oriented, tech-savvy, with excellent English skills and customer service experience.
- Other info: Must be available for 3 hours daily, including evenings and mornings UK time.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We are centralising our LinkedIn messaging/outreach funnel to clients and candidates and we’re looking for someone to manage that aspect of our business.
I’m looking for someone who:
- Is highly organised, detail orientated and serious about organisation whilst at the same time able to be empathetic and good with dealing with people. You probably will have done either project management, customer services or online chat support because you are good at detail and following a process, whilst at the same time being able to effectively chat with people online.
- Enjoys following a process and completing a set of steps that can at times seem repetitive.
- Knows when to reach out for help if they get stuck and when to make their own decision on a response using their common sense.
- Is “tech savvy” and knows how to use LinkedIn (ideally LinkedIn Recruiter and/or Sales Navigator) (nothing advanced, but you must know things like Google Docs, online scheduling tools (we will teach you this), email, scheduling etc).
- Is dependable (I’m talking about VERY dependable… not the “this usually doesn’t happen, but it happened again” type).
- Doesn’t take things personally, has feelings hurt easily or gets offended at all. Stays objective and likes to always use logic to make decisions.
- Is cool and relaxed, but always pushing to get things done. It’s important that you like to take responsibility and your main focus is always delivering results.
- Has excellent grammar, spelling and conversational English online.
- Can be available weekdays for 1 hour between 7 – 9 pm UK (BST) and for 2 hours in the morning anytime between 9 am and 12 pm mid-day UK BST. (3 hours per day)
The main components of the work would be:
- Responding to any messages or potential leads that come in via LinkedIn.
- Following a set system of questions that take our clients through a journey to qualify if we are the right fit for them and they the right fit for us.
- Re-writing job adverts that come from our clients, so that they are anonymised and then uploaded to our website for advertising.
- Documenting the actions that have been taken with potential clients each day.
- Reporting your metrics on a daily and weekly basis on Google Docs.
- Booking in clients for a 1-2-1 consultation call using our online scheduling tool.
If you are the type of person who likes super “creative” work, where you have a lot of variety in your day, work with lots of other people, like to chat, and deal with a lot of different types of complex challenges, then this probably is NOT right for you. This is a proactive “customer service – online chat” work, and will require you to follow a process and keep track of what you do each day.
On the other hand, if you’re the type of person that loves to complete and finish things, loves to organise and follow up, chat with people online, operate efficiently and use checklists, and basically become better and better at running through a pre-planned system, then this might be the perfect role for you!
I really am looking for someone who is incredibly organised and enjoys chatting online in their work life and personal life, and who really doesn’t like being disorganised or messy. Since you are dealing directly with our clients, it’s important that you are professional, caring and empathic. This will suit someone who loves a list and enjoys chatting to people online and is a completer finisher.
I’m looking for a self-motivated, organised, detail-orientated person, who would like a stable role to help us grow our client base.
Please send me an email and include the following:
- Your career history, with each job you’ve had, what the responsibilities were, who your boss was – along with what each of your bosses would say were your strengths and weaknesses.
- A resume, if you have one.
- Your salary expectations.
- Confirmation that you meet each of the requirements I’ve listed above, including availability in the evenings BST etc.
It’s essential that you tell me about why you think you’re a good match for what I’ve listed above, with a particular focus on the organisational, customer service experience and time flexibility. I’m going to review every response I get personally, and I’ll contact you if I think you are a good fit.
We are a global recruitment consultancy business that helps LegalTech firms and law firms find the best talent globally. We care about our team and have a great reputation in the market.
Thank you!!!
Virtual Assistant / Customer Services employer: Jobs For All
Contact Detail:
Jobs For All Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Assistant / Customer Services
✨Tip Number 1
Familiarise yourself with LinkedIn, especially the Recruiter and Sales Navigator tools. Understanding how to navigate these platforms will not only help you in the role but also show your potential employer that you're proactive and tech-savvy.
✨Tip Number 2
Practice your online communication skills. Since the role involves chatting with clients, being able to convey empathy and professionalism through written messages is crucial. Consider joining online forums or groups to enhance your conversational English.
✨Tip Number 3
Get comfortable with using Google Docs and online scheduling tools. Familiarity with these tools will demonstrate your organisational skills and ability to follow processes, which are key requirements for this position.
✨Tip Number 4
Showcase your dependability by preparing examples from your past experiences where you successfully followed a process or completed tasks consistently. This will highlight your reliability and commitment to delivering results, which is highly valued in this role.
We think you need these skills to ace Virtual Assistant / Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and customer service experience. Use specific examples from previous roles that demonstrate your ability to follow processes and manage tasks efficiently.
Craft a Strong Cover Letter: In your cover letter, emphasise your attention to detail and ability to communicate effectively online. Mention your familiarity with tools like LinkedIn and Google Docs, and explain how these skills make you a great fit for the role.
Showcase Relevant Experience: When detailing your career history, focus on roles where you managed client communications or followed structured processes. Be clear about your responsibilities and what your previous bosses would say about your strengths in these areas.
Address Availability Clearly: Since the role requires specific availability, clearly state your availability in the evenings and mornings as requested. This shows that you understand the requirements and are ready to meet them.
How to prepare for a job interview at Jobs For All
✨Showcase Your Organisational Skills
Since the role requires a high level of organisation, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight any tools or methods you used to stay organised.
✨Demonstrate Empathy and Communication
As you'll be dealing with clients directly, it's crucial to show that you can communicate effectively and empathetically. Prepare to share instances where you resolved customer issues or built rapport with clients through online communication.
✨Familiarise Yourself with LinkedIn Tools
Make sure you have a basic understanding of LinkedIn, especially LinkedIn Recruiter and Sales Navigator. If you have experience using these tools, mention it during the interview, as it will demonstrate your tech-savviness.
✨Prepare for Process-Driven Questions
Expect questions about how you handle repetitive tasks and follow processes. Be ready to explain how you maintain motivation and efficiency in such situations, as this is key to succeeding in the role.
