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- Tasks: Lead and manage workshop staff, ensuring quality and efficiency in production.
- Company: Join Hartshorne Group, a top commercial vehicle distributor recognized for excellence.
- Benefits: Enjoy training programs, a great pension scheme, and increasing holidays with service.
- Why this job: Be part of a winning team with growth opportunities and a focus on customer service.
- Qualifications: City & Guilds or equivalent experience in motor vehicle management preferred.
- Other info: Full training provided; HGV license is a plus but not required.
The predicted salary is between 28800 - 43200 £ per year.
Hartshorne Group Production Controller Burton on Trent The Hartshorne Group is one of the leading commercial vehicle distributors for the Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. Do you want to join Volvo Trucks UK & Ireland Dealer of the Year 2022? Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. ** Recruiting for a Production Controller to join our fantastic team at our Burton The Production Controller Role: – Over see the day-to-day organisation and control of all productive workshop staff. – Deputise for the depot manager when not on site. – Ensure high levels of quality are maintained on of all work produced. – Monitor productive staff utilisation, productivity and efficiency. – Ensure that health and safety regulations within the workshop are adhered to. – To liaise with the customer service advisor on job progress. – Ensure that customer issues are dealt with quickly and efficiently. – To understand fully the requirements of processing job cards and work flow. – To ensure that the MoT Quality Control procedure is adhered to Hours for the Production Controller role: Monday to Friday 08.00am until 17.00pm. 1 in 4 Saturday mornings 08.00am until 12.00noon. Requirements for the Production Controller role: Qualifications required City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry / or similar environment. Workshop management experience within a commercial or similar environment would be advantageous but full training will be given. HGV Licence advantageous but not essential. Benefits: * Excellent in house and Volvo product training programme. * Rewards gateway platform available for scheme members. * Excellent contributory pension scheme. * Holidays increase with length of service. * Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist. The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well being is at the forefront of our business
Production Controller employer: Hartshorne Group
Contact Detail:
Hartshorne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Controller
✨Tip Number 1
Familiarize yourself with the specific requirements of the Production Controller role. Understanding the day-to-day responsibilities, such as overseeing workshop staff and ensuring quality control, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any relevant experience you have in workshop management or the commercial vehicle industry. Even if you don't have direct experience, showcasing transferable skills can make a strong impression.
✨Tip Number 3
Research Hartshorne Group and their commitment to customer service and employee development. Being able to discuss their values and how you align with them can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to staff productivity and customer service. Having examples ready will show that you're proactive and ready to tackle challenges in the role.
We think you need these skills to ace Production Controller
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Production Controller. Highlight your relevant experience in workshop management and customer service in your application.
Tailor Your CV: Customize your CV to reflect the qualifications required for the role, such as City & Guilds or equivalent experience in the commercial vehicle industry. Emphasize any workshop management experience you have.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention why you want to join Hartshorne Group and how you can contribute to their commitment to excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete.
How to prepare for a job interview at Hartshorne Group
✨Understand the Role
Make sure you fully understand the responsibilities of a Production Controller. Familiarize yourself with the day-to-day tasks, such as overseeing workshop staff and ensuring quality control. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Highlight any relevant experience you have in workshop management or the commercial vehicle industry. If you have qualifications like City & Guilds or practical experience, be ready to discuss how they relate to the role you're applying for.
✨Emphasize Customer Service Skills
Since the Hartshorne Group values excellent customer service, prepare examples of how you've dealt with customer issues in the past. Show that you can handle problems efficiently and maintain high levels of customer satisfaction.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might ask about the training programs available or how success is measured for a Production Controller.
