At a Glance
- Tasks: Protect company assets and ensure a safe environment while delivering excellent customer service.
- Company: Join the luxury retail giant, Harvey Nichols, known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance and pension schemes.
- Why this job: Be part of a dynamic team in a vibrant store, making a real impact on security and customer experience.
- Qualifications: SIA License and previous security experience in a customer-facing role are essential.
- Other info: Flexible shifts include evenings and weekends, with one weekend off per month.
The predicted salary is between 20700 - 30000 ÂŁ per year.
Are you an experienced Security Officer looking for a new challenge? Do you have a keen eye for detail? Do you love all things luxury retail? If so, we want to hear from you!
Luxury department store, Harvey Nichols, is searching for a Security Officer to join its thriving Edinburgh store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Security Officer, you will work 40 hours a week on a rota basis across our opening hours. You will support with protecting the company assets and their employees, assisting in the prevention and detection of crime within the store to help reduce losses where possible, and to provide a high level of customer service at all times in a uniformed presence. Typical shift patterns include evenings and weekends, with one weekend off a month. Salary for this role is ÂŁ24,399 per annum.
All your hard work will be rewarded with:
- Up to 40% off fashion
- Up to 40% off hospitality, food market and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Company pension and sick pay schemes
- Access to charity days
- Season ticket/bike loan
- Learning and development opportunities
- Employee Assistance Program - Retail Trust
- Recognition schemes
- Opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability
About the Role:
- To assist in upholding the Company’s policies and procedures in all security related matters and to report any breaches of Company policy.
- To be confident in following the Company’s emergency procedures.
- To provide a fair and consistent level of enforcement of all policies and procedures and to represent the Company in a professional manner, maintaining a high level of confidentiality at all times.
- To identify and advise on any possible stock loss risks or best practice in loss prevention.
- To detect persons responsible for stealing Company property, cash and/or merchandise, and following Company policy and procedures in the conviction of individuals.
- To conduct regular and random searches of employee and contractors’ possessions, within the Company’s policies.
- To always maintain a high standard of personal professionalism.
- Maintain a safe working environment for staff, customers and visitors to the store.
Flexibility is a must, this role will require evenings and weekends.
Is this you?
- Ability to work under pressure
- Great at building working relationships
- Has real drive and energy
- Motivated to deliver
Have you done something like this before?
- SIA License
- Previous experience working within security in a customer facing environment
If this role catches your eye, hit the “apply” button below to kick-start your journey with us. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Security Officer employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and policies of luxury retail environments. Understanding how these differ from other sectors can give you an edge in interviews.
✨Tip Number 2
Network with current or former employees of Harvey Nichols or similar luxury retailers. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing security roles. Highlighting your ability to maintain professionalism while ensuring safety will resonate well with the hiring team.
✨Tip Number 4
Showcase your flexibility and willingness to work varied hours, including evenings and weekends. This is crucial for a role that requires adaptability to different shift patterns.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles, particularly in customer-facing environments. Emphasise any previous work that involved loss prevention or maintaining safety standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your keen eye for detail and ability to work under pressure. Mention your SIA License and any specific experiences that demonstrate your capability to uphold company policies and procedures.
Highlight Soft Skills: In your application, emphasise your interpersonal skills and ability to build working relationships. These are crucial for a role that involves interacting with both customers and staff.
Follow Application Instructions: Ensure you apply through the 'Apply now' button as specified in the job listing. Double-check that all required documents are included and that your application is submitted before the deadline.
How to prepare for a job interview at Harvey Nichols
✨Show Your Attention to Detail
As a Security Officer, having a keen eye for detail is crucial. During the interview, provide examples of how you've successfully identified potential security risks or issues in previous roles. This will demonstrate your ability to maintain a safe environment.
✨Emphasise Customer Service Skills
Since this role involves interacting with customers, highlight your experience in providing excellent customer service. Share specific instances where you managed difficult situations while maintaining professionalism and courtesy.
✨Familiarise Yourself with Company Policies
Before the interview, take some time to research Harvey Nichols' policies and procedures. Being knowledgeable about their approach to security and loss prevention will show your commitment and readiness to uphold their standards.
✨Demonstrate Flexibility and Teamwork
The role requires working evenings and weekends, so be prepared to discuss your availability. Additionally, share examples of how you've worked effectively within a team to achieve common goals, as collaboration is key in a retail environment.