Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support onboarding and sales teams by organising meetings and managing administrative tasks.
- Company: Join MAB, a dynamic social network focused on delivering top-notch service to businesses and advisers.
- Benefits: Enjoy a collaborative work culture with opportunities for personal growth and development.
- Why this job: Be part of a high-performance team that values excellent customer service and teamwork.
- Qualifications: Engaging personality, strong communication skills, and experience in client relationship management required.
- Other info: Ideal for proactive individuals looking to make an impact in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
The Sales Support Team at MAB are a key part of driving a high-quality service to our businesses and Advisers as part of our network. As an Onboarding Coordinator, you will focus on supporting the Onboarding Team and Sales Support Team through your initiative and excellent customer service to contribute to the overall sales objectives at both business and regional level, driving a culture of excellent customer service and high performance for MAB.
Key responsibilities:
- Organising meetings for onboarding businesses and managing diary bookings for internal stakeholders.
- Liaising with key departments for follow up actions from onboarding meetings and to ensure actions have been completed in preparation for businesses to go live with MAB.
- Organising new business set ups – Administrative onboarding tasks such as submitting tickets, compliance docs, provider registrations.
- Requesting set-up for new advisers including ordering of agency numbers, creation of adviser guides and new starter documents.
- Ad-hoc tasks to support sales objectives as required by Sales Support Lead.
About You:
- Engaging personality with the ability to build rapport with internal and external stakeholders.
- You have experience in managing key relationships with customers or clients in a commercial environment.
- You are team-orientated and collaborate with your team and colleagues.
- Proactive and self-motivated with a strong sense of initiative.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
Business Onboarding Coordinator employer: Mortgage Advice Bureau
Contact Detail:
Mortgage Advice Bureau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Onboarding Coordinator
✨Tip Number 1
Familiarise yourself with the onboarding process in similar industries. Understanding how businesses typically integrate new clients can give you an edge in discussions and show your proactive approach.
✨Tip Number 2
Network with current or former employees of MAB on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare examples of how you've successfully managed relationships in previous roles. Being able to articulate your experience in building rapport with clients will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to manage tasks and deadlines. This is crucial for a role that involves coordinating meetings and managing diary bookings.
We think you need these skills to ace Business Onboarding Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Onboarding Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and relationship management. Use bullet points for clarity and focus on achievements that demonstrate your initiative and teamwork.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed relationships and contributed to team objectives in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mortgage Advice Bureau
✨Showcase Your Customer Service Skills
As a Business Onboarding Coordinator, excellent customer service is key. Be prepared to share specific examples of how you've successfully managed client relationships in the past, highlighting your ability to build rapport and resolve issues.
✨Demonstrate Your Organisational Abilities
This role involves managing meetings and diary bookings. During the interview, discuss your experience with organisation and time management, perhaps by sharing a situation where you effectively coordinated multiple tasks or events.
✨Highlight Your Proactivity
The job requires a proactive approach to onboarding tasks. Prepare to discuss instances where you took the initiative to improve processes or solve problems without being prompted, showcasing your self-motivation.
✨Emphasise Team Collaboration
Since the role is team-oriented, be ready to talk about your experiences working in teams. Share how you’ve collaborated with colleagues to achieve common goals, and how you can contribute to a positive team culture.
