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- Tasks: Support day-to-day activities in the Employee Lifecycle team at KPMG.
- Company: Join KPMG, a leading consultancy with a rich history of supporting the UK.
- Benefits: Enjoy a hybrid work model and opportunities for professional growth.
- Why this job: Be part of a dynamic team that drives talent management and employee development.
- Qualifications: Strong communication skills and experience in a customer-centric environment are essential.
- Other info: This is a 12-month fixed-term contract based in Birmingham or Watford.
The predicted salary is between 43200 - 72000 £ per year.
People Centre Senior Advisor (12 month FTC)
Base Location: Birmingham or Watford (2 days per week in the office)
The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world\’s largest and most respected consultancy businesses, we\’ve supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We\’ve proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as a People Centre Senior Advisor
As a Senior People Centre Advisor within the Employee Lifecycle team, you will be supporting the day-to-day activities within People Centre that support end to end Talent and PD activity within Employee Lifecycle team both within KPMG and with our partners EXL. The ideal applicant will ideally have knowledge around the following key areas; Talent & PD Administration, Lifecycle of Employees, demonstrative experience of working on multiple projects concurrently.
This role will entail close working with other stakeholders within the Talent and PD activity including People Operations teams, HRBPs and liaising across the business with key stakeholders including People Leaders, Immigration and Payroll. You will be perceived as proactive, credible and accountable. You will be required to be the first escalation point from the business and also support our teams to ensure all queries are dealt with effectively.
What will you be doing?
- Manage Year End activity, including Calibration, MyPerformance queries and attending forums
- Perform quality assurance on reporting generated to support activity, identifying error trends and designing refresher workshops to address problem areas
- Take ownership and become an expert of an agreed process or group of processes and be responsible for ensuring they are executed consistently across the team sharing skills and knowledge through coaching sessions and training workshops and continuously reviewing your agreed process(es), recommending and implementing improvements
- Adhere to all Service Level Agreements for agreed process(es) and highlight issues to the Team Leader
- Maintain strong working relationships with relevant internal and external parties, liaising with them about changes and improvements
- Deal with complex queries, advising on complex policy matters and escalated queries.
- Drafting non-standard and updating standard communications as agreed in line with policy and cascade information to the team for areas of responsibility.
- Take a proactive approach to educating and supporting Talent team members with queries
- Take responsibility for ad-hoc project work and processes as and when required by the People Centre Manager and Team Leaders
What will you need to do it?
- An ability to build relationships and communicate with people at all levels.
- High levels of resilience, with experience of working in a highly pressurised customer centric environment.
- The ability to take a logical, systematic, coherent approach to issues. Thinking outside of the box and weighing up all options available to make an informed decision.
- Excellent communicator – written and verbal.
- The ability to influence and confidently negotiate at all levels.
- Strong organisational, literacy and numeracy skills.
- Good IT office proficiency, including Microsoft Excel, PowerPoint, Word etc. as well as SAP or equivalent HR system.
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Find out more:
Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:
- Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/
- Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/
- KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/
For any additional support in applying, please click the links to find out more:
- Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/
- Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/
- KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/
- KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/
- KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals
People Centre Senior Advisor -E2 employer: KPMG UK
Contact Detail:
KPMG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Centre Senior Advisor -E2
✨Tip Number 1
Familiarize yourself with KPMG's core values and competencies. Understanding what KPMG stands for will help you align your responses during the interview and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of KPMG, especially those in similar roles. They can provide valuable insights into the company culture and the specific challenges faced in the People Centre.
✨Tip Number 3
Prepare to discuss your experience with managing multiple projects and how you've handled complex queries in previous roles. Use specific examples to illustrate your problem-solving skills and resilience.
✨Tip Number 4
Showcase your proficiency in Microsoft Office and any HR systems you’ve used. Be ready to discuss how you've utilized these tools to improve processes or support team objectives in past positions.
We think you need these skills to ace People Centre Senior Advisor -E2
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the People Centre Senior Advisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences that KPMG is looking for. Emphasize your experience in Talent & PD Administration and any relevant project management roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to build relationships, handle complex queries, and your proactive approach to problem-solving.
Highlight Relevant Experience: In your application, be sure to include examples of your previous work that demonstrate your resilience in high-pressure environments and your strong communication skills, both written and verbal.
How to prepare for a job interview at KPMG UK
✨Understand the Employee Lifecycle
Make sure you have a solid grasp of the employee lifecycle and how it relates to talent and professional development. Be prepared to discuss your experience in managing various stages of this process and how you've contributed to improving it.
✨Showcase Your Communication Skills
As a Senior People Centre Advisor, you'll need to communicate effectively with stakeholders at all levels. Prepare examples of how you've successfully navigated complex queries or influenced decisions in previous roles.
✨Demonstrate Resilience and Problem-Solving
KPMG operates in a high-pressure environment, so be ready to share instances where you've demonstrated resilience. Discuss how you approach problem-solving logically and systematically, especially when faced with challenging situations.
✨Highlight Your Project Management Experience
Since the role involves managing multiple projects concurrently, be prepared to talk about your project management skills. Share specific examples of projects you've led, the challenges you faced, and how you ensured successful outcomes.
