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For Companies At a Glance
- Tasks: Welcome guests, handle check-ins, and ensure a smooth night shift.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy flexible hours, discounted stays, free meals, and wellness events.
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Must be friendly, detail-oriented, and able to work independently at night.
- Other info: Opportunity to grow in a vibrant hotel setting at Gatwick Airport.
The predicted salary is between 20000 - 28000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Hampton by Hilton, London Gatwick Airport is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, restaurant and bar serving up to 500 covers a day in peak season, the hotel has a gym facility onsite and has 2 meeting rooms, each able to accommodate up to 20 delegates. We pride ourselves on investing in our people and delivering outstanding customer service. If you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Free car parking whilst on duty
- Refer a Friend scheme
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
What you'll be doing... Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the early hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day.
WHAT WE NEED FROM YOU
A natural night owl who's comfortable working through the late hours. Friendly and welcoming, ready to offer service with a smile—even at 3 a.m. Good with numbers and detail-oriented, especially when handling nightly audits and reports. Reliable and calm under pressure, able to manage guest needs and unexpected situations. Team player who can work independently, setting the stage for a smooth start in the morning. High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member employer: Hampton by Hilton London Gatwick Airport
Contact Detail:
Hampton by Hilton London Gatwick Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Familiarise yourself with the Hampton by Hilton brand and its values. Understanding their commitment to customer service and employee wellbeing will help you align your responses during any interviews or conversations.
✨Tip Number 2
Network with current or former employees of RBH Hospitality Management. They can provide insights into the company culture and what it takes to succeed as a Night Team Member, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with night shifts or similar roles. Highlighting your adaptability and ability to work independently will demonstrate that you're a great fit for the Night Team Member position.
✨Tip Number 4
Showcase your problem-solving skills during any interactions. Being calm under pressure and able to handle guest requests efficiently is crucial for this role, so be ready to share examples from your past experiences.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Night Team Member. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific reasons why you want to work at Hampton by Hilton and how your skills make you a great fit for the night shift.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service, especially during night shifts. Use specific examples to demonstrate your ability to handle guest requests and manage responsibilities under pressure.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Night Team Member.
How to prepare for a job interview at Hampton by Hilton London Gatwick Airport
✨Show Your Night Owl Spirit
Make sure to express your enthusiasm for working night shifts. Share any previous experiences that highlight your comfort and energy during late hours, as this role requires a natural night owl.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since you'll be welcoming guests at odd hours, showcasing your friendly and welcoming attitude is crucial.
✨Be Detail-Oriented
Since the role involves handling night audits and reports, be ready to discuss your attention to detail. You might want to mention any relevant experience with numbers or organisation that demonstrates your capability.
✨Emphasise Teamwork and Independence
Highlight your ability to work both independently and as part of a team. Share examples of how you've successfully collaborated with others while also managing tasks on your own, especially during busy or unexpected situations.
