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For Companies At a Glance
- Tasks: Support families at RAF Croughton by coordinating programs and providing essential services.
- Company: Join a diverse team at French Consulting, dedicated to supporting military families.
- Benefits: Enjoy a full-time role with opportunities for professional growth and community impact.
- Why this job: Make a difference in the lives of military families while developing valuable skills.
- Qualifications: Strong communication skills and basic computer proficiency required; must be fluent in English.
- Other info: This role is not eligible for NATO SOFA support; commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for individuals who want to join our Team at RAF Croughton, UK.
Location: RAF Croughton, U.K.
Job Type: Full Time
Job Overview: Provide Airman & Family Readiness Center (AFRC) Family Services Consultant services in support of the Family Services and Sustainment Flight (422 ABS/FSA) at RAF Croughton, United Kingdom.
Administrative professional needed to serve as a Family Services Consultant liaison between the 422 ABS/FSA and the RAF Mildenhall, UK Airman & Family Readiness Center, and the RAF Croughton community. Personnel will communicate and promote all AFRC programs and core services to the RAF Croughton community.
Qualifications
- Experience: Strong written and oral communication skills; able to efficiently plan, organize, communicate, and manage diverse program requirements.
- Language: Fluent English
- Skills: Basic computer skills, including Microsoft Office programs (Word, Excel, PowerPoint, Outlook, Adobe Acrobat), and ability to navigate websites, social media, and perform internet searches.
Responsibilities include, but are not limited to:
- Administer and coordinate AFRC programs
- Coordinate and facilitate classes, seminars, and workshops, including programs like Key Spouse, Camp Kudos, Newcomers support, Air Force Aide, AFR library resources, Employment Assistance, Financial Readiness, and volunteer coordination.
- Disseminate information on local services and resources to the RAF Croughton community.
- Provide professional and courteous customer service, maintaining confidentiality under the Privacy Act.
- Attend Integrated Delivery System (IDS) meetings as an Ad Hoc member and offer solutions from the Family Services perspective.
- Maintain records of services provided and update the Plan My Move database.
- Assist customers with paperwork for various programs and events.
- Participate in speaking engagements and promote AFRC programs via social media.
- Maintain a reference library and coordinate budget requirements.
- Support the EFAC during crises or emergencies, including reception, call center duties, and record management.
- Maintain facility records and ensure safety compliance.
Application Process:
For more information, visit our website and upload your resume at https://french-consulting.com/careers.
Additional Information:
This position is not eligible for support under NATO SOFA articles 72 or 73. French Consulting is an equal opportunity employer, committed to diversity and inclusion.
Family Services Consultant employer: French Consulting
Contact Detail:
French Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Services Consultant
✨Tip Number 1
Familiarise yourself with the Airman & Family Readiness Center (AFRC) programs. Understanding their core services and how they benefit the RAF Croughton community will help you communicate effectively during interviews.
✨Tip Number 2
Network with current or former Family Services Consultants or AFRC staff. They can provide insights into the role and share tips on what the hiring team values most in candidates.
✨Tip Number 3
Showcase your communication skills by engaging with the RAF Croughton community on social media platforms. This demonstrates your ability to promote programs and connect with the audience effectively.
✨Tip Number 4
Prepare for potential questions about crisis management and customer service scenarios. Being able to articulate your approach to these situations will highlight your readiness for the role.
We think you need these skills to ace Family Services Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Family Services Consultant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Your CV should clearly outline your experience in communication, organisation, and program management. Use bullet points to make it easy to read and ensure it reflects your skills in Microsoft Office and customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the RAF Croughton community. Highlight specific examples of how your skills and experiences make you a great fit for the Family Services Consultant position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at French Consulting
✨Showcase Your Communication Skills
As a Family Services Consultant, strong written and oral communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, whether through presentations, reports, or customer interactions.
✨Familiarise Yourself with AFRC Programs
Research the various Airman & Family Readiness Center programs mentioned in the job description. Being knowledgeable about these services will demonstrate your genuine interest and readiness to engage with the RAF Croughton community.
✨Highlight Your Organisational Abilities
This role requires efficient planning and organisation. Be ready to discuss specific instances where you successfully managed multiple tasks or coordinated events, showcasing your ability to handle diverse program requirements.
✨Prepare for Customer Service Scenarios
Customer service is a key aspect of this position. Think of examples where you provided excellent service, maintained confidentiality, or resolved issues. This will help illustrate your capability to support the community professionally and courteously.
