Sales Support Associate

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design.

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world!

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

The purpose of this role is to deliver robust support to the Sales team for Bids Management and to coordinate deployment of integrated gate management across Safran Seats three BUs. Key Responsibilities will include:

• Support Senior Sales Director in securing sales from Safran Seats GB, France and US.
• Manage the implementation of a new Customer Governance process.
• Manage the process with the SFR and SUS BUs and coordinate with the relevant departments to capture the requirements of the deliverables of the initial bid / no-bid and sales acquisition gates.
• Support implementation of any Change Management Activities (e.g. BD Plan Process, New Business Acquisition, Escalation Process, Risk Management, etc.)
• Ensure the successful use by the wider team of sales Tools (e.g. CRM).
• Support Sales Director during customer visits as and when appropriate.
• Support post sales award activity, including; monitoring contract negotiation, development and execution and liaison with internal teams to provide commercial support as the programme is handed over to Programme Management domain.
• Work cross-functionally with bid support teams in GB, US and France to help coordinate commercial responses to customer queries.
• Develop a deep understanding of the customer, working alongside the Senior Sales Director to advocate the voice of the customer at all levels within Safran Seats organisation.
• When required lead the campaign efforts for small opportunities for the Region as directed by the Sales VP.

Experience of working within a similar role. Demonstrable experience/ desire to work in cross functional teams. Interested in becoming involved in managing Change Management & Processes Activities. Clear understanding of Processes & Continuous Improvement. Written and verbal communication skills. Confident, with the ability to work and liaise across the business departments, including the Executive team. Excellent organization skills with the ability to plan and consistently achieve challenging deadlines. Tenacious, determined and motivated by achievement of targets.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you!

As a valued member of our team, these are just a few of the benefits you'll receive:

• 33 days holiday (including bank holidays).
• Industry leading pension scheme with salary sacrifice employer contributions up to 10%.
• Private medical cover (to include Digital GP and rapid access Physio with no excess).
• Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme.
• 4 x Life Assurance.
• Interactive benefits platform.
• Enhanced family friendly policies and benefits.
• Annual shares save schemes.
• Option for hybrid and flexible working arrangements.